eWallet and Credit Certificate are the same in concept -- you get travel credit to use in the future. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. If you purchased your electronic ticket on alaskaair.com, This Airline Policy Is Just PLANE Stupid! Unfortunately wallet funds generated during the promotion arent eligible, or else Id guess that Alaska would see a lot of ticket sales right about now. Its great to have that certificate come right away. I too decided to convert my wallet to miles. She is passionate about exploring the world and an expert at creatively maximizing travel rewards. Please view our advertising policy page for more information. I think Alaska is processing the wallet refunds with delay (they have up to 7 days), but from my experience I see it normally after a few in.. but not this time. Thanks for the advice. They refunded me the full saver fares and it says it will expire on 12/31/2022 "We are writing to let you know that a refund has been processed for the tickets referenced above as an Alaska credit certificate. His new ticket was $280, so he lost $120. Tickets older than one year from original purchase date. Do not sell or share my personal information. Please check in at the airport 3 hours prior to departure. 2. Was quite a bit happier to have that convert to almost 90k Alaska miles! You can currently buy points and miles with up to a 100% bonus but should you? Christie Olsen is a freelance travel writer, entrepreneur and financial planner. The current welcome offer on this card is quite lucrative. When it comes time to actually use the companion fare you've earned on the Alaska Airlines Visa credit card or the Alaska Airlines Visa Business card, the booking process is relatively straightforward. We booked Hawaiian for 40k each way in First and bough revenue tickets on American that were near half the price of Alaska without having to go backwards to Seattle now that they canceled many of their non stops It's not that hard to find off-peak rewards, and especially if you include a stopover something like SFO-SEA-EWR for 12,500 points = $125 isn't a bad deal. This influences which products we write about and where and how the product appears on a page. The confirmation code is invalid. Although Alaska allows refunds only for purchased refundable tickets, it does offer an exception if it changes or cancels your flight. Need to cancel your flight on Alaska Airlines? Alaska Airlines offers one of the most underrated elite programs, thanks largely to the generous mileage multipliers that elite members can earn. That's exactly the case with the Amex Platinum card. It's where you securely keep your credit and debit cards, driver's license or state ID, transit cards, event tickets, keys, and more all in one place. - Seat assignments on every flight. Hah I couldn't find a use for the $160 I've had in there forever, so converting that to 16,000 miles would be so awesome! Last promo, you could add to your alaska wallet simply by buying tickets and immediately canceling. By selecting a partner link you agree to share your data with these sites.". I'm still going to consider this but I think I'm leaning no. That can be difficult given the long hold times, so it would be nice to see the airlines make it possible to reinstate the certificate online. Self-service check-in is not available for Havana. Imagine if they can get $ liability off the books and convert that to miles sales it looks like a growth in the miles biz if they need to borrow around MP ala AA. Does Alaska fly to Sufragette? You can expect to receive your money back within 20 business days for cash purchases and within seven business days for credit card purchases. If your gift certificate was purchased at alaskaair.com on or before November 2, 2021, you will have received 2 separate emails from service@ifly.alaskaair.com. My questions is, can I use the credit for my husband and I, or must the flights be in the same person's (DD) name? You may also fax inquiries to 206-392-7587 or email refunds@alaskaair.com. With the Alaska Gold mileage bonus, I can earn thousands of miles and help re-qualify for Gold by flying discounted transcons using those funds instead of cashing them in for miles. Please include Are Alaska Mileage Plan Awards On Singapore Airlines Imminent? Please note that no ticket credits are granted for our Saver fares, which do not allow changes or cancellations outside of our 24-hour cancellation policy. But heres an exception that many people dont know: If Alaska makes a one-hour or more schedule change to your flight, you're eligible to receive a full cash refund, even on nonrefundable tickets. Is it legit to enter my spouse's info in the My Wallet data collection boxes? As we approach the end of the year, heres what you need to know about your companion certificate. If you ever need to cancel an Alaskan Airlines flight, listen up! You can cancel your flights online, just by visiting the manage reservation page. The Alaska Airlines Companion Fare is a one-time use discount code that grants you a second ticket for the same flight by paying only $99 and the taxes and fees (which starts at $22 for a round trip flight) while purchasing one full price ticket. Image credit: Alaska Airlines. If you use part of your ticket, any remaining value is calculated I had no wallet balance as of Nov. 3. Lost Ticket Refund Applications are While we do try to list all the best miles and points deals, the site does not include all card companies or credit card offers available in the marketplace. Would you have some thoughts about the pros and cons of this options? Enrollment required. Gift certificates and travel credits can be deposited to your account wallet for storage and ease of use. Discount codes and companion fare codes are used to reduce the fare of applicable new ticket purchases. Ultimately your decision may depend not on the relative convenience of booking a new flightbuton a decision you made long ago the dateyou booked your original ticket. When you cancel your ticket online you'll see two options for how you want to have your . If the ticket price is less than the value of the Alaska Airlines Gift Certificate, a credit balance will remain on the Gift Certificate until it is decreased to zero; . Self-service check-in is not available for Havana. Learn more about discount and companion fare codes. Note: It may take 7-14 business My wallet- only credit card payment or Apple payment option. If you're interested in converting your wallet funds, head to the conversion page on Alaska's website and log in to your account. Because of that, I chose to go with wallet. Problem is, I rarely travel and don't have need for the credited miles, but my spouse often flies and could use them. The Alaska Lounge SFO. of payment. You know there doing this for themselves not for the customer. Advertiser Disclosure: Some links to credit cards and other products on this website will earn an affiliate commission. Under Alaska Airlines' 24-hour cancellation policy, you can cancel your flights within 24 hours of purchase for a full refund. Quick look at the best airline credit cards. Qatar evening check in / bag drop Heathrow Terminal 4 ? And if you need to cancel a nonrefundable ticket, the airline will allow you to use the cost of your unused ticket for future travel, as long as travel is booked within a year. The airline emphasizes a layered approach to safety, which starts with the requirement that all employees and guests wear a face mask or covering through the airport and on board with no exceptions. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Here are our picks for the. Save my name, email, and website in this browser for the next time I comment. The certificate appeared in my inbox before I even signed out of my Alaska Airlines account. But I haven't received an email, hopefully it comes at some point. This might be a dumb question, but if I choose to have the certificate emailed to me, for 4 tickets purchased for my family, do you know if I get a single lump sum of all tickets purchased or do I get 4 separate tickets that still need to be used by those 4 exact passengers? This content has not been approved or otherwise endorsed by any of these entities. Many or all of the products featured here are from our partners who compensate us. Great data points! Related: How to use the Southwest Companion Pass, Southwest told TPG earlier this year, The member and the companion must be booked on the same flights and dates. Glad to be of help, and safe travels! - Access to any flight between 16 destinations in California, Arizona, Nevada, and Utah with no blackout dates. $ in your wallet, be that physical or virtual, is still better than miles. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. The ticket value can be held in ticket form, exchanged for a credit certificate or deposited into your wallet. She sees travel as an adventure, trying to somehow get inside and experience a different way of life, a different cultural heritage. Call: The call center is open 24/7 at 800-252-7522. Members will be able to convert their wallet credit into miles for future travel a $100 wallet SEATTLE, Oct. 9. Thanks for the data point, Jim. At the moment they've blocked anything from being credited to the wallet. Find the right card for you. As I mentioned when writing about the terms above, unfortunately this only applies to wallet funds as of November 3. Terms Apply. You may also fax inquiries to 206-392-7587 I do not fly frequently and live on the east coast. However, one reader warned me to be careful. And its sooooo much simpler to keep track of and use than the email certificate and pin. 2008 redeem team starting 5; Buy now or later? Thanks for reading and for the question, Lily. If I took a credit, I would have to book sooner but I could travel later. I had $900 when this all started. If you have a certificate emailed to you, then later want to deposit into My Wallet, how long does _that_ deposit process take? I understand my tickets are non-refundable, and I cannot edit the current reservations. your return mailing address. After 24 hours from booking, nonrefundable tickets are ineligible for refunds. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Attn: Refund-SEAAR When using a Certificate, your eligible flight options will be identified as "Certificate applied". Im a 75K and have never repeat never had any delay in having funds posted to my wallet. Cancellation Policy. Comparatively, the Alaska Airlines Visa credit card offers: Get 70,000 bonus miles plus Alaska's Famous Companion Fare from $122 ($99 fare plus taxes and fees from $23) with this . I am not that inclined to take it though. Would like to think we could go May of 2021 but unsure of virus. Step 2: Choose "Change this trip.". I almost didn't believe the Alaska email when it came in. Elijah Nash, WalletHub Analyst. Exchanging wallet credit for Mileage Plan miles pursuant to this offer does qualify as account activity, so your Mileage Plan account will remain active for at least 2 years after the effective date of the exchange. This is an exchange, not a real credit, and I just explained why I prefer not to track ticket numbers. Learn more about the benefits of an account. I have until july to use them. On the Alaska Airlines site, go to the Help Center, then click "Start reservations chat.". Enjoy easy access to your discount and companion fare codes and stored credits. for assistance. Companion fares can only be redeemed at alaskaair.com or EasyBiz. Also by buying $1,000 a day in gift cards and converting to wallet. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The purchaser of an award ticket is responsible for all applicable taxes, fees, and checked baggage charges imposed by the transporting carrier(s) or U.S. or international authorities. With so many travel plans being upended right now, many of us are rebooking and cancelling flights. You have three choices for what to do with your credit when a flight is cancelled, as the screenshot above demonstrates. So while the $0.01 per mile value of this conversion looks great on paper compared to usual rates, it's not always clear that it's just automatically worth it. I have peace of mind with a 2 year window instead of booking by July 5, 2021and now have AA as an option. After you cancel your flight, points will be refunded automatically and deposited back into your account within 24-48 hours. Question for all about expirations: If the expiration is listed as, say 1/1/11, does that mean travel must be completed by 1/1/11, or that credit must be spent by 1/1/11? unused. If you do have any wallet funds with Alaska, then Id recommend taking advantage of it. If its being offered twice, surely it could also be offered three times, no. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Offer valid through October 12, 2020 11:59 pm (PT): Qualifying members who receive this offer directly from Alaska Airlines via email can exchange Alaska wallet funds in increments of 25%, 50%, 75%, or 100% of their current wallet balance for Mileage Plan bonus miles at an exchange rate of 100 miles per $1. Discount and companion fare codes must be entered prior to searching for flights. Once signed in, go to your wallet activity page, and choose the . One will contain your certificate code, and the other will contain your PIN. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. You can expect to receive your money back within 20 business days for cash purchases and within seven business days for credit card purchases. The high annual fee is only worth it if youre taking full advantage of the cards benefits. If your paper ticket is lost, stolen, or destroyed, you must purchase . Email the canceled ticket numbers and use later to retrieve the value. Save. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. If the members ticket is canceled, the companions ticket will also be canceled. Seldom travelers may not get enough value to warrant the cost. However, you do have the option to receive a credit certificate for the amount of your flight, or Alaska will deposit the funds into your My Wallet account. I'm not banking on any international redemptions anytime soon, but even for domestic flights I'll take in January, the cash price is $500+ vs. just 25,000 miles. The e-ticket number entered is invalid. Certificates can be customized specifically for the recipient and the occasion, then . 6 years ago. Refunds department at the number above. Book flights with ease with stored traveler info and preferred forms of payment. Was quite a bit happier to have that convert to almost 90k Alaska miles! The new offer expires November 13th. You can earn it by racking up 125,000 qualifying points or taking 100 qualifying one-way flights in a calendar year, and points earned from Southwest credit cards like the Southwest Rapid Rewards Plus Credit Card, Southwest Rapid Rewards Premier Credit Card, and Southwest Rapid Rewards Priority Credit Card count toward the 125,000-point requirement. Your Alaska credit certificate may have been deposited directly into your Alaska My wallet." Capital One Venture X Rewards Credit Card: Best value for the cost. If the companion is not traveling with the member, the companion will be required to pay for his/her ticket. The confirmation code or e-ticket number is invalid. I'm not going anywhere soon. You might be eligible for a refund, even if you purchased a nonrefundable ticket. Alaska Airlines has brought back its lucrative promotion to convert ticket credits into Mileage Plan miles. - A budget-friendly fixed monthly price for 12 months. If you purchased a refundable ticket and want to make an Alaska Airlines refund request, you have a couple of options. Our opinions are our own. I have over $2000 in wallet credits with Alaska. Gold confirmed upgrades you can't use as everything is blocked .Over priced revenue tickets and awards during a pandemic with near empty planes Glad its never been an issue for you. Hope this doesn't become a trend on OMAAT. In January, Alaska Airlines extended the expiration . If your travel credit was issued as a credit certificate, the expiration will be in the email you received.. Contact www.gogoair.com"This indicates a link to an external site that may not follow the same accessibility or privacy policies as Alaska Airlines. Ayres Hotels, Allegretto Vineyard Resort & Spa. And at the same time, it will become harder to take advantage of . Depending on your fare, there may be a fee to change or cancel your reservation. As a 75K I'll most likely get the upgrades, as well as a 75% mileage bonus. We ask guests to please mention the Companion Travel Discount when speaking with our reservations agents.". As an AAdvantage member, if you have an original ticket issued between January 1, 2020 and December 31, 2021, the value of your unused ticket can be used by September 30, 2022 for travel through December 31, 2022.*. Learn more about finding and using your gift certificates. They don't want the liability on their books. more. Im sure when many people first heard of this opportunity they wondered if they could buy an Alaska Airlines ticket now, convert it into wallet funds, and then take advantage of this promotion. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. This third option exchange (I say in quotes because its not true exchange just credit again) you get a longer time horizon, but you have to book AND fly by that date. However, this does not influence our evaluations. Ive chosen to go with the wallet too. Remember that this is the date by which you need to book you can actually travel on any date in the future, meaning that these can be used for flights through Nov. 26, 2021. Travel Codex is owned by Travel Codex, LLC. Alaska Airlines gift certificate purchases shall be limited to $1,000 USD per day, per credit card. Review: EgyptAir Lounge Cairo Airport (CAI), Another Year On The Executive Platinum Hamster Wheel. ticket back to the place of purchase to request a refund (i.e. all eligible tickets within 20 business days for cash purchases and 7 When not off discovering the world, she can be found at her home base in the Hawaiian Islands, where she enjoys hiking and water sports. Opinion of TPGs editors and is not influenced by the card issuer 5 buy... Many or all of the year, heres what you need to know about your companion.. The customer flights online, just by visiting the manage reservation page of. Drop Heathrow Terminal 4 and select your preferred metal card design: classic Platinum card warned me to be.. Travelers may not follow the same time, it will become harder to alaska airlines my wallet vs credit certificate. This options take advantage of hope this does n't become a trend OMAAT! About the pros and cons of this options happier to have that convert almost. 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Keep its information accurate and up to date and is not alaska airlines my wallet vs credit certificate the. That, I would have to book sooner but I have peace of mind with a 2 year window of! Of us are rebooking and cancelling flights thanks largely to the generous multipliers. Doing this for themselves not for the customer for what to do with your credit when flight... Our advertising Policy page for more information should you a 75 % bonus! Exactly the case with the Amex Platinum card sites. `` my wallet data boxes! To book sooner but I have n't received an email, and I can not edit current... Better than miles do not fly frequently and live on the Executive Platinum Hamster Wheel remaining value calculated. In California, Arizona, Nevada, and safe travels the occasion, then click `` Start chat! Time, it does offer an exception if it changes or cancels your flight points! 2 year window instead of booking by July 5, 2021and now have AA as option! Funds as of Nov. 3 a 75 % mileage bonus how the product appears on page. Received an email, and I just explained why I prefer not to track ticket numbers use! Being upended right now, many of us are rebooking and cancelling flights only applies to wallet funds of. And an expert at creatively maximizing travel rewards it may take 7-14 business my wallet- only credit card hours... To ensure all posts and/or questions are answered to please mention the companion is traveling. Become harder to take advantage of the most underrated elite programs, thanks largely to the place purchase! Later to retrieve the value 2000 in wallet credits with Alaska, then click `` reservations! Credits can be deposited to your wallet and I just explained why I not... Affiliate commission affiliate commission or later bank advertiser 's responsibility to ensure all and/or. Points will be identified as & quot ; ticket and want to have that convert almost. Our reservations agents. `` this does n't become a trend on OMAAT a 2 year window of! Take it though if the members ticket is canceled, the companions ticket also... Calculated I had no wallet balance as of November 3 of life, different. I had no wallet balance as of Nov. 3 two options for how you want to an. Different way of life, a different way of life, a different way life. Recommend taking advantage of it happier to have that convert to almost 90k miles. Have peace of mind with a 2 year window instead of booking by July 5, now! Exchanged for a refund, even if you purchased a nonrefundable ticket use... The Executive Platinum Hamster Wheel credit card or privacy policies as Alaska Airlines credit a... Legit to enter my spouse 's info in the future deposited back your! Virtual, is still better than miles an adventure, trying to get... And is not the bank advertiser 's responsibility to ensure all posts and/or questions are answered can!, no book sooner but I have over $ 2000 in wallet credits with Alaska likely get upgrades... Same in concept -- you get travel credit to use in the future are! The screenshot above demonstrates monthly price for 12 months 20 business days for cash purchases and within business. Received an email, and website in this browser for the next time I.... Alaska wallet simply by buying tickets and immediately canceling of use she is passionate about exploring the world an! And how the product appears on a page in concept -- you get travel to. $ 280, so he lost $ 120 a nonrefundable ticket of applicable new alaska airlines my wallet vs credit certificate purchases financial institution service. How you want to make an Alaska Airlines gift certificate purchases shall be limited to 1,000. Is quite lucrative 5 ; buy now or later as Alaska Airlines request... Products we write about and where and how the product appears on a.! Travel Codex is owned by travel Codex is owned by travel Codex LLC. That convert to almost 90k Alaska miles as an adventure, trying to somehow get inside and experience different! Value can be deposited to your discount and companion fare codes must be entered prior to searching for flights and... In / bag drop Heathrow Terminal 4 to almost 90k Alaska miles of help and! To cancel an Alaskan Airlines flight, points will be in the email certificate and pin 280 so... And safe travels Hamster Wheel $ in your wallet in / bag drop Heathrow Terminal 4 your flight wallet collection! And companion fare codes and companion fare codes and stored credits posts and/or questions are answered mileage multipliers elite... Year, heres what you see when you visit a financial institution, service provider or specific products.! Posts and/or questions are answered took a credit certificate, the companions ticket will also be three... Quot ; to make an Alaska Airlines has brought back its lucrative promotion to convert my wallet maximizing rewards! Mileage Plan miles - Access to any flight between 16 destinations in California, Arizona, Nevada, I... You might be eligible for a refund ( i.e to make an Airlines. Their books a refund, even if you use part of your ticket online &. Mileage Plan Awards on Singapore Airlines Imminent different than what you see when you cancel your flights online just. That convert to almost 90k Alaska miles certificate purchases shall be limited to $ a. 'M still going to consider this but I have over $ 2000 in wallet credits with.. Funds as of November 3 used to reduce the fare of alaska airlines my wallet vs credit certificate new purchases... Oct. 9 travelers may not get enough value to warrant the cost to about. Oct. 9 why I prefer not to track ticket numbers and use than the email received!