No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. They held the contract from us we had to keep asking then said we will not have access to the VIP website for three to four weeks, so we could see anything we just purchased which made us uncomfortable because when we purchased Wyndham they handed everything that day. They are terrible. Desired outcome: Hotel Marina El Cid Spa & Beach Resort: Fantastic! I agree. Sign in now to access your club member benefits and start planning your next vacation! If they won't take phone calls, how do we get in touch to cancel. They should have been their a long ago. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. One-wayRound-trip. The payment dept said I can not cancel. We would like El Cid to buy our timeshare points back expires 2028. Consumers love to do business with someone that can admit mistakes and state how they made improvements. Claim it and get a lot of features. I signed up for a free three nights in Vegas in exchange for a 90- min sales pitch. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Phone. EL-CID-VACATION Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: el-cid-vacation. Read the contract carefully to see if it says anything about termination. I told EL CID our stay was free, and I was willing to pay for the food and the liquor we drank. I should have known better. We were with the sales agent for hours. We told him that we liked the idea of a timeshare, but we repeatedly told him that we couldn't afford it. Because the resort suffered from a downturn in business for several years, they began posting their vacancies on internet-based travel discount web sites. El Cid has no affiliation with RCI so what I was told in the contract is fraudulent Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: Any lawsuit I would be interested. Many, many times over the last weeks and months we have spoken with, written to, and sent tracked letters to, various people who have not been able or willing to be truthful and take responsibility for the lies, misrepresentations, omissions of the salesmen who induced us to make this purchase. Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. They kept sending us to other websites and hinting at passwords and learning the system. 011 52 (998) 872 8999. He promised that by renting out our points we would have absolutely no out of pocket costs for five years. I thought I could return from my vacation and go online, check out the website, the resort offerings and such. Not a deal. I have the same problem. strict standards for business conduct. Please share over a year ago Answer 29 answers Margaret. The suite was decent, though far on the north end of the strip. I payed thousands of dollars for this timeshare and is a total rip off! We are going back in March 2015 and look out when I take my paperwork and start telling people about this company! We felt victimized. However, because of financial reasons, we are unable to continue with the membership. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Submit a complaint and get your issue resolved. I have contacted my lawyer as we have paid off our loan but took a home equity to do it. Centro Comercial El Cid Mazatln, SIN 82110 Visit Website Email this Business (669) 989-6969 Customer Complaints 1 0 complaints closed in last 12 months Read Complaints File a Complaint. Altogether, my spouse and I own millions of points on two contracts at El Cid. We've also paid $1882 in mtc fees and have never used the timeshare. Forgot Password I have nevef regretted a decision so much as this one. Embark on an extraordinary adventure and allow the staff and management of our participating resorts to treat you to our signature hospitality. I continued to try and work a solution and worked slowly up the management chain. I am trying to contact an attorney to be represented and to stop paying this per month amount but do not want my credit ruined so have continued payment and have to do so for another 4 years per my contract. We are being told we have to pay an additional $9900+ to terminate. El CID doesn't give you a copy of the contract that you signed. El Cid needs to refund all monies paid, Desired outcome: As with every resort, there are variations on the food but I can tell you that I have been to many all inclusive resorts and the food at El Cid is miles above others. We sat thru their presentation and said "No". We are now looking at exchanging points for a cruise and have found that the points can be used for the cruise itself, but we still have to pay cash for the port fees and taxes. Just spoke with Mark and he says jhe cannot cancel, but if we could, it would cost us a sizeable penalty. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. Well, they never processed the paperwork for Wyndham so we are now paying on both. El Cid properties in Mazatlan are always great in regards to the services we receive. Some of the comments made about using points for airfare and with other companies are true, but that is largely because partners of El Cid keep changing their programs. Hiding negative complaints is only a Band-Aid. This complaint was posted by a verified customer. This is every year, either not the right point numbers, no point etc again the problem is almost always with EL Cid. Stories have changed the further away we got from the date of purchase. Nope after contacting them to cancel they stated you only can cancel when its paid off in full. Fraud from the start. This company is not for members. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. I have been finically ripped off and I will probably die before the 20 years are up. Latest United Kingdom Flight Deals. We were scammed really lied to by the sales person then the general manager. We are unable to travel and are being held hostage. Against my better judgement, we eventually signed all of the paper work to purchase 126, 000 timeshare points for $16, 000. the customer service Rep says no only 1 year of points will be allowed. Here is another blacklist for El Cid, with more similar complaints, El CId Vacations Club - El Cid Granada Country Club El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. We would be happy to participate in any and all class action suits. LIAR!! DO NOT sign your contract if you dont find any of the verbal promises offered by the salesman. STAY AWAY THEY LIE ABOUT EVERYTHING. El Cid Real Estate; El Cid Vacations Club; Our Hotels. During that time we requested that my Son and Daughter be addd to the contract. The next hearing is scheduled for February. I already paid the loan but I am unable to continued making the maintenance payments. with your points and just enjoy it all. Written in the contract El Cid must enroll you in an exchange company 3 to 6 months after contract signing. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. I cannot no longer afford to pay the Timeshare. 3. It has been almost a year and nothing. They are a one way service. My boyfriend and I were approached at Universal regarding a reward of $150 and. They never sent any additional late notices, they just cancelled the contract with El Cid stating that we defaulted on the contract. Jan 16 2023 10:30 PM Original review: Feb. 27, 2023. You know all these things because we have told you repeatedly the lies we found out about, and yet are giving us a hard time about canceling. When we protested, the manager told me to "shut my mouth" and continued to badger us. Then we were told we can cancel anytime we wood lose the down payment of 165000 that we put down. I finally called RCI who they are partnered with and they gave me an initial contact. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Camarn Sbalo S/N, C.P., Mexico Website elcidvacationsclub.com Category Travel & Vacations View full information Most discussed complaints People complain about not being able to get dinner reservations but after my many visits, we tend to just eat the buffet which offers something different (and high quality) every night! This will surely increase the credibility of your complaint. There may be more specific results for "el-cid-vacation" . No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. Is this your company? I tried Wyndham but they were no help. That also was a lie we signed on July 10th and they already want a payment August. We try to use RCI and usually there are no reservations open. Hotels near Shisha Lounge El Dunja: (0.22 mi) Cafe & Ferienwohnung Sonnenhof (0.33 mi) DORMERO Hotel Plauen (0.34 mi) Alexandra Hotel (0.60 mi) Best Western Hotel Am Strassberger Tor (0.39 mi) Pension Valeria; View all hotels near Shisha Lounge El Dunja on Tripadvisor They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. Please refund my money since the contract can be alter by El Cid when ever they choice. The things we where told 1st all the dues we pay goes in to a bank we can use when we travel it would be around the $124 that we pay Wydham for monthly dues. Perhaps I am not using the timeshare properly? Page Status Information. We were promised many things as we went through the pitch with them. The free cruise for six to Hawaii? I call to mexica and san diego the payment dept. Most of the thousands of rooms they have at their Mazatlan and Puerto Morelos (Cancun) locations arent even made available to timeshare members. When we call to make reservations, they are always "full." What's worse is that they are manipulating the system so that members are treated as second class people. It has been for us anyway. We were once again concerned that we had no written guarantee of all of the things that we were promised. The have no heart not sure how they sleep at night. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. From Cedar Rapids. My name is Pedro. What else can I do? All I can say is A very polished, blatantly deceitful presentation. Share your photos and videos with others to prove the truth of your words. The 90 minute presentation turned into a 3 hour ordeal. This will surely increase the credibility of your complaint. Hotel Marina El Cid Spa & Beach Resort: a little bit of paradise - See 9,594 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. Please Help. We were told that their products was better than what we already have since we owned Diamond and westgate, asked us to forfeit our current membership then sign with them. There's got to be a way for these thugs to pay for their crime. this costed us $16,000. I also believe it is illegal what they are doing. The airfare benefit a joke. Monterey Collection Services Monterey Collection SV Monterey Collection Services is unwilling to remove a collection item from EL CID Vacation Club for $44,000 from my experian credit report even after disputing the fact the timeshare contract has been cancelled thus releasing us from all liabilities Oceanside California, EL CID Vacation Club EL CID Resort Club ELCID scammed us by selling to us a timeshare which resulted to be fradulent and worthless. We were dead set on NO! Yes this is ridiculous. Very frustrating and lesson learned. Also we were given papers to be signed up for RCI, they never enrolled us with El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. Got lawyer to fight collection company and was released when threatened lawsuit, however, destroyed my credit to this day. It is a wonderful time share and we are very happy with it. 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