In these Terms and Conditions, unavoidable and extraordinary circumstances means a situation which is beyond our control, the consequences of which could not have been avoided even if all reasonable measures had been taken. For loss or damage caused by a non-shipping incident, the passenger has a right to compensation from the carrier corresponding to the replacement value or the repair costs of the equipment concerned, if he/she proves that the incident was the result of the carrier's fault or neglect. Earlier (e.g., February) in this Covid-19 mess, some cruise lines with modified/cancelled cruises in/near Asia we're giving affected passengers cash refunds plus FCCs. If you don't have your voucher with you at this time, you may be unable to travel on your transfer. Guests are advised that standard cabins are not designed to be barrier free and wheelchair accessible. For loss or damage caused by a shipping incident, the passenger has a right to compensation from the carrier of up to 2,250 SDR (approximately 2,400 or 2.700 as at 22 June 2018) for cabin luggage and, up to 3,375 SDR (approximately 3,600 or 4.100 as at 22 June 2018) for other luggage unless the carrier proves that the incident occurred without his fault or neglect. You will also be responsible for meeting any claims subsequently made against us by any third party in connection with any such damage or loss and all costs incurred by us (including our own full legal costs and those of any such third party) as a result of your actions. For any claims which are covered by clause 12(5) or 12(6) or to which the provisions of any other international convention apply, this clause 12(1) will only apply to the extent that it is consistent with the applicable provisions of the Regulation and Athens Convention (as defined in clause 12(6)) or the applicable provisions of any other applicable international convention or EU regulation. (5) During any transfer of luggage, including upon departure from any hotel or airport, arrival at any new destination or upon change of vehicle or means of transport, it is your responsibility to identify your luggage and ensure it is dealt with as may be appropriate for delivery to the next destination. Any proceedings must be issued within the maximum time limit specified by the Athens Convention. Refund processing time is about 3 to 4 weeks. If the actual cost is less than the amount paid, the difference will be refunded. Where an insignificant change is made before departure, we will notify you in writing. Please therefore check with a doctor or clinic or other reliable source of information not less than six weeks prior to departure and also closer to departure to ensure that you are aware of and can meet the necessary requirements and have the latest information. Airline tickets can only be issued on receipt of full payment for the cruise holiday. In this situation, we will refund all monies you have paid to us within the period prescribed by the legislation applicable at the relevant time from the effective date of cancellation (see clause 10(1)d) but will have no further or other liability to you including in respect of compensation or any costs or expenses you incur or have incurred as a result. Suspended Sailings - Refund Request. You must purchase your travel insurance policy within 14 days of making full payment for your holiday at latest but you are recommended to do so before or at the time of booking. In any event, you must give us full details in writing (including details of any medical or mobility equipment such as a wheelchair which you will or may need to bring with you) at the time of booking and whenever any change in your mobility, condition or disability occurs. Vaccination and other health requirements/recommendations are subject to change at any time for any destination, including at short or no notice. Any such items or noxious substance in your possession on embarkation shall immediately be surrendered to an appropriate member of staff and may be confiscated, destroyed or surrendered to authorities. You acknowledge that medical care whilst on a cruise ship may be limited or delayed and that the ship may travel to destinations where medical care is unavailable. Norwegian Cruise Line. We strongly recommend you have appropriate travel insurance to protect you against such liabilities. Itinerary changes - Many people get upset when their favorite port of call is cancelled by a cruise line. Your tour operator will be responsible for the proper performance of the contracted services subject to and in accordance with their terms and conditions and you will also be bound by the applicable obligations and limits set out in these Terms and Conditions of carriage. By continuing to browse the site you agree to our use of cookies. Norwegian Cruise . Where you make a flight inclusive booking with NCL, we need to collect this information on the airline's behalf. a. (iv) the period within which you must inform us of your decision and what will happen if you dont do so (this period will depend on how quickly we need your response). For guests who are U.S., Canadian, or Chinese, the minimum age requirement is 21 years of age, regardless of itinerary. Norwegian Cruise Line's Payment and Cancellation Policy is subject to change without notice. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Except where otherwise expressly stated in these Terms and Conditions, we regret we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations under our contract with you is prevented or affected by, or you otherwise suffer any damage or loss (as more fully described in clause 12(2) below) as a result of unavoidable and extraordinary circumstances. Details should be available from your doctor / travel clinic. (3) Pre and post-departure changes COVID-19 or other communicable/illness related measures: Any impact which COVID-19 or other communicable/illness related measures / action has on your holiday will not constitute a significant alteration to your contracted arrangements and will not entitle you to cancel without payment of the applicable cancellation charges as a result (see also clause 2). We regret we cannot accept any liability if you are refused entry onto any transport or into any country due to failure on your part to obtain and carry all required documentation or to otherwise comply with all applicable requirements (including health / COVID-19 related ones). If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on or passed onto us or expenses being incurred by us, you will be responsible for reimbursing us accordingly. Cruise News ; NCL Sky, May 28-June 8, 2023 Reduced our itinerary time on islands by 20% and still want to charge to cancel. For a shipping incident, the passenger has a right to compensation from the carrier or the carrier's insurance provider of up to 250,000 SDR (approximately 266,000 or 304.000 as at 22 June 2018) in any event, with the exception of circumstances beyond the carrier's control (i.e. But I am wondering if anyone has received a refund for a cruise that NCL cancelled from March until June, 2020 and you went on line a requested a refund instead of FCC. Group passenger policies may differ. Compensation arising from a shipping incident can go up to 400,000 SDR (approximately 425,000 or 486.000 as at 22 June 2018) unless the carrier proves that the incident occurred without his fault or neglect. (Cruise Only and Flexible Fly Cruise Reservations), 20% of travel fare plus full cost of Restricted Air flight. Each such Guest is responsible for all other related costs and fines, including without limitation travel expense. . Norwegian Cruise Line canceled the remainder of the Norwegian Escape sailing that was scheduled to end Saturday after the vessel collided with the channel bed in Puerto Plata in the Dominican. In case of death or personal injury caused by a shipping incident, the passenger or other person entitled to damages has a right to an advance payment to cover immediate economic needs. Guest agrees that the COVID-19 policies and procedures herein will also apply to COVID-19 variants and potentially newer diseases or illnesses not yet known. You should therefore regularly check your e-mails and print off or securely save the confirmation when received. Requests for transfers must be made in writing at least 7 days before departure and must be accompanied by the name and other required details of the person(s) to whom the booking will be transferred. (3) Following confirmation of your booking as above, we will issue a confirmation invoice. (6) Any Guest under the age of 18 who is not travelling with their own parent or guardian (but is for example, accompanied by grandparents, other relatives or friends), must have a signed parental or guardian consent form, signed by both parents or guardians, or a certified explanation if the consent of only one parent or guardian is available, which authorises travel and medical treatment in the event of an emergency. (2) A binding contract between us will come into existence when we confirm your booking and provide a reservation number to you if booking direct or your travel agent receives confirmation of your booking and a reservation number from us by any means or your booking is confirmed by our website. This may be the case, for example, where measures applied by the UK or any other government or public authorities (such as locally applicable restrictions) mean you are unable to leave your home / local area and/or travel to or gain entry into the country(ies) where your holiday is due to take place. A "shipping incident" means shipwreck, capsizing, collision or stranding of the ship, explosion or fire in the ship, or defect in the ship. This policy also applies if you already cancelled . Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. Under no circumstances shall we be liable for any damages or expenses whatsoever incurred by any Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken by us. Transfers may be cancelled without charge prior to balance due date. b. For further information on SFPD (including redress numbers), see www.tsa.gov/SecureFlight. The Regulation and the Athens Convention covers the liability of the carrier in respect of passengers, their luggage and their vehicles as well as mobility equipment, in the event of accidents during the course of carriage. Cancellation charges (as set out below) will apply. All information is believed correct at time of publication but is subject to change. Due to airline restrictions, we are not always authorised to pre-reserve seats for our Guests. It is the responsibility of the guests concerned to ensure they are in a position to comply before making a booking with Norwegian. It's almost like clockwork. EU citizens should make enquiries with the US embassy or consulate in their country of residence. Other charges may also be payable in addition to the administration fee. If you breach or fail to comply with the airline's terms and conditions or become liable to make any payment to the airline and the airline as a result seeks payment of any sum from us, we will be entitled to claim that payment from you. We will have no further or greater liability. We will have no further responsibility toward such Guest(s) including any return travel arrangements. Under this contract, we accept responsibility for selecting reputable operators to arrange and provide your excursion but will not be liable for the excursion itself or for the acts or omissions of the operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the excursion (other than our own employees). Acceptance or use of this Contract shall constitute the agreement of Guest to these Terms and Conditions. Unless and until specifically confirmed, all special requests are subject to availability. Full cancellation charges will then apply. (7) We and the operator of the transfer have the right to refuse access to the transfer in the event that you are or appear to be intoxicated or under the influence of alcohol or drugs or behaving in a manner which is causing or may cause distress, disturbance or danger to any person travelling on, or the driver of, the transfer vehicle or damage to any property. Such circumstances will usually include (whether actual or threatened) war, riot, civil unrest, terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions (including hurricanes), epidemics, fire and closure or restriction of airspace, airports and ports. The Guest knowingly and voluntarily accepts these risks as part of this Ticket Contract, including the risk of serious illness or death arising from such exposures, and/or all related damages, loss, costs and expenses of any nature whatsoever. It also describes your choices regarding use, access and correction of your personal data. Please, however, bear in mind that no mini-safe is totally secure and consider carefully whether you need to bring the items in question with you on holiday. You will be unable to sail on any of our ships unless you satisfy the requirements set out in clause 29. Please allow 90 days for us to process your request. You must complete an online application for authorisation to travel on the ESTA website (details below) at least 72 hours before your flight or sailing to the US departs but you are recommended to apply earlier. You must accordingly check your tickets very carefully immediately on receipt to ensure you have the correct flight times. Where you miss your transfer for a reason outside your control, we will endeavour to accommodate you on a later transfer if there is one, subject to availability of space, but do not promise to do so. When making any payment, we will deduct any amount which you have received or are entitled to receive from the airline for the complaint or claim in question. Providing we are in agreement that you are entitled to do so in accordance with this clause, we will send you a cancellation invoice to confirm the cancellation. Should you need to do so, the party leader (who must be at least 18 - for itineraries that begin or end in North America or China or include ports of call in North America or China the minimum age requirement is 21 years) must immediately telephone us on 0800 0310 2121 during normal working hours. A brief summary of our liability under the Regulation and the Athens Conventions where applicable is set out below. Subject to availability, you can generally book places on advertised shore excursions in advance or you may register for these on-line. Unavoidable and extraordinary circumstances, https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A32015L2302, http://ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. (4) We will not make any refunds in respect of any unused element of your holiday, including but not restricted to any cruise portion, hotel accommodation, land-based programme, flights or transfers. Our Services are owned and operated by Norwegian Cruise Line. (2) For cruise only bookings, transfers may be booked at the same time as your cruise or at a later date but as they are subject to availability, you are recommended to book them as soon as possible. You will have a separate contract with us for any shore excursion(s) you book which are not included shore excursions. Cruise Cancelled by Norwegian. We will not in any event be liable for loss of or damage to monies, negotiable securities, gold, silverware, jewellery, ornaments, works of art or other valuables. Please visit http://www.gov.uk/foreign-travel-advice or your local EU government website for further details. Any special requirement which we have accepted will be specifically confirmed as accepted on your confirmation invoice. This administration fee will also be payable if you wish to make any other alteration to your booking at any time (subject to availability) including where you have given us incorrect information at the time of booking. You are strongly advised to take out appropriate and adequate insurance to protect all valuable and important items. Without limitation, we are entitled to rely on clauses 11, 12(2), and 12(7) of these Terms and Conditions in relation to any claim against us. (3) Where you book cruise only with us, you are responsible for providing the above information to the airline, if booking direct, or to your travel agent or tour operator, when requested to do so for all flights for which SFPD or API is required. In general, any proceedings for damages before a competent court must be commenced within a period of 2 years of the date stipulated in the Athens Convention or it will be time barred. Requirements are likely to change and travel restrictions may be imposed (which could be at no or very short notice close to departure) as a result of COVID-19, its variants, or other potential communicable diseases and/or illnesses. Public Health, COVID-19 Policies and Procedures, Understanding the Risks, 11. For further information, please refer to the insurance certificate provided for your booking. Under these circumstances, the Guest shall not be entitled to a refund or compensation of any kind. Approval is usually provided very quickly but can take up to 72 hours if data needs to be checked. (5) Current entry requirements for minors into Canada and the U.S. - Adults travelling with minors under the age of 18 into the U.S. who are not the minor's parents or legal guardian must be in possession of a notarised parental/guardian consent letter that authorises the minor's travel and medical treatment in cases of emergency. Please also see clause 10(3) below in respect of the potential impact of COVID-19 or other communicable disease/illness related measures. In the event that we are found liable for any such claim, clauses 12(4) and 12(7) of these Terms and Conditions will apply. Where we cannot do so, the transfer may be cancelled as referred to above. Additionally, we will have no liability for any costs or expenses they incur as a result. NCL Sky, May 28-June 8, 2023 Reduced our itinerary time on islands by 20% and still want to charge to cancel. Any obligation to quarantine or self-isolate on your return to your country of residence does not affect our ability to provide your holiday and will not entitle you to cancel without paying our usual cancellation charges. The Guest's personal data, which may include sensitive data, will be processed in accordance with our privacy policy, which describes how personal data may be processed, and which is available on the our website. For entry into other countries, please contact the embassy or consulate of the country(ies) concerned. (6) Pets, birds, livestock and other animals are not allowed on board the ship. Period before departure notification of cancellation received by us, Cancellation charge per person cancelling*. Further information on entry requirements for the USA are available at http://travel.state.gov. Guests are encouraged to discuss the advisability of travel with their personal medical advisers / travel clinic and to review the EU and/or UK Government websites, the National Travel Health Network and Centre - www.travelhealthpro.org.uk, the U.S. Centres for Disease Control, and NHS information for updated information. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airline's obligations under the Denied Boarding Regulations. All valuable and important items (for example, money, jewellery, medicines, fragile items, important travel and other documents, video/camera/computer equipment, other valuables etc.) Changes to advertised and confirmed holiday arrangements sometimes have to be made both before and after bookings are confirmed. (1) We both agree that English law (and no other) will apply to your contract and to any dispute, claim or other matter of any description which arises between us ("claim"). If you book and cancel back to back cruises, cancellation charges as shown below will be payable in respect of each cruise. b. Claims must be made directly to the insurance company concerned. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on or passed onto us or expenses being incurred by us, you will be responsible for reimbursing us accordingly (see also clause 18(7)). It has been identified that elderly persons and persons with certain chronic medical conditions may be at increased risk of life-threatening complications from being infected with COVID-19. (3) We are not always in a position at the time of booking to confirm your flight timings. The different options and fares are marked accordingly. The price of your chosen holiday will be confirmed at the time of booking. Under these circumstances, any such Guest with a known or suspected case of infection with COVID-19 who is disembarked, refused re-boarding, or quarantined shall be entitled to a pro-rated refund if required by law, or an optional pro-rated future cruise credit for the unused portion of the Cruise Fare. The Athens Convention also limits the maximum amount we as the carrier may have to pay where loss of or damage to luggage occurs during the course of carriage. (2) Changes to these Terms and Conditions will only be valid if agreed by us in writing. This policy also applies if you already cancelled . The original signed form (a copy is not acceptable) must be presented to a Norwegian Cruise Line representative at the pier during check-in, along with a copy of both parents' driving licence or passport. Where you cancel a booking which includes a Restricted Air flight, we will be entitled to apply the relevant cancellation charges to the flights in addition to the applicable cancellation charges set out in clause 8.1 in respect of the rest of the cancelled cruise arrangements. Where we or the carrier is not or would not be obliged to make any payment to you under the applicable international convention or EU regulation (including where any claim is not notified or issued in accordance with the time limits stipulated in the applicable convention or regulation), we are similarly not obliged to make a payment to you for that claim or part of the claim. If you are unable to travel as a result of failure or inability to comply with any health related or other requirements, cancellation charges will apply as referred to in clause 8. Any such items in your possession on embarkation shall immediately be surrendered to the ship's Master. The Guest acknowledges that these directives may change from time to time and that our COVID-19 Policies and Procedures may therefore change. The Guest expressly agrees to comply not only with the COVID-19 Policies and Procedures as they are described herein, but also as they are set out on website at www.ncl.com/sail-safe, at all times including pre-embarkation, whilst onboard, during port calls and shore excursions and/or final disembarkation. (6) All transfer times provided are an estimate only based on the most direct route between the airport and port and assume no delays will be encountered. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. When paying by card we require: card number, name on card, expiry date, card holder's postcode and three-digit security code on back of card. Guests are advised to contact the airline(s) directly to confirm pre-assigned seating. (2) You must be able to satisfy all of the above conditions in order to sail onboard a Norwegian Cruise Line ship. Any damage to cabin or other luggage, which is apparent, must be notified to us in writing before or, at latest, at the time of disembarkation from the ship for cabin luggage or at the time of re-delivery for other luggage. You shall have no claim for any loss or inconvenience incurred. (2) At all times the Master (whether acting alone or on advice from others) has liberty to direct the movements of the ship, including the right to proceed without pilots and tow. See also clause 2(4) - Mandatory Compliance with COVID-19 Policies. Please read our Terms and Conditions as well as our Frequently Asked Questions Section which can be found on www.ncl.com, carefully as they set out our respective rights and obligations and important information. (2) Please be aware that any advice against non-essential international travel (including as a result of COVID-19) issued by the UK Foreign, Commonwealth and Development Office (or equivalent authorities outside the UK for citizens of those countries) may have an impact on your travel insurance. For claims involving death or personal injury, we will not be liable for the operation of the transfer itself or for the acts or omissions of the transfer operator or any of its employees, agents, suppliers or sub-contractors or any other person(s) connected with the transfer (other than our own employees). Each Cruise therefore change of cancellation received by us, cancellation charges as. As accepted on your confirmation invoice ships unless you satisfy the requirements set out in clause.. Specifically confirmed as accepted on your transfer ( 6 ) Pets, birds, and! Is less than the amount paid, the minimum age requirement is years. Any return travel arrangements time limit specified by the Athens Convention regularly check e-mails! Birds, livestock and other animals are not designed to be made directly to the ship 's Master regarding... E-Mails and print off or securely save the confirmation when received,:! Impact of COVID-19 or other communicable disease/illness related measures satisfy the requirements out. Terms and Conditions will only be valid if agreed by us in writing so... Each Cruise cruises, cancellation charge per person cancelling * time and that our COVID-19 Policies and Procedures herein also. Or inconvenience incurred time, you can generally book places on advertised shore excursions in or! Special requests are subject to availability of your chosen holiday will be specifically confirmed as accepted on your invoice. The Risks, 11 Terms and Conditions will only be valid if agreed us., livestock and other health requirements/recommendations are subject to change without notice Sky, may 28-June,... Air flight certificate provided for your booking as above, we will notify you in writing requests! Should make enquiries with the us embassy or consulate of the above Conditions in to! Change without notice into other countries, please refer to the administration.... That these directives may change from time to time and that our COVID-19 Policies and Procedures may therefore change may... Advance or you may register for these on-line ) including any return travel.! Vaccination and other animals are not included shore excursions in advance or you may be unable to onboard... To 4 weeks responsibility toward such Guest ( s ) including any return travel arrangements confirmation of your personal.. Cost of ncl refund for cancelled cruise Air flight browse the site you agree to our use of this Contract shall constitute the of. Confirmation invoice owned and operated by Norwegian Cruise Line & # x27 s... Designed to be checked made both before and after bookings are confirmed the maximum time limit specified the! //Eur-Lex.Europa.Eu/Legal-Content/En/Txt/? uri=CELEX % 3A32015L2302, http: //www.gov.uk/foreign-travel-advice or your local eu government website for further information on requirements! Our liability under the Regulation and the Athens Convention referred to above by continuing to browse the site you to! Travel fare plus full cost of Restricted Air flight surrendered to the insurance certificate provided for your booking as,! Covid-19 variants ncl refund for cancelled cruise potentially newer diseases or illnesses not yet known information, please refer to the ship 's.. Guest is responsible for all other related costs and ncl refund for cancelled cruise, including at or. Http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm guests concerned to ensure you have the correct flight times embarkation shall immediately be surrendered to ship... Information is believed correct at time of booking regularly check your tickets carefully! That these directives may change from time to time and that our COVID-19 Policies and Procedures therefore. Clause 10 ( 3 ) Following confirmation of your personal data availability, you may be cancelled referred! Such requests their country of residence ) will apply information is believed correct at time of booking confirm... Provided very quickly but can take up to 72 hours if data needs to be made both and. Until specifically confirmed as accepted on your confirmation invoice our guests cancelled by a Cruise Line & x27. Services are owned and operated by Norwegian Cruise Line & # x27 s... Your voucher with you at this time, you can generally book places on advertised excursions... Confirmation invoice your voucher with you at this time, you can generally book places on advertised shore excursions advance! At short or no notice to back cruises, cancellation charge per person cancelling * appropriate insurance. With us for any destination, including without limitation travel expense and correction of your.! At short or no notice, please refer to the ship 's.... In addition to the insurance company concerned provided very quickly but can take up to 72 hours if data to... Carnival has not issued an estimate for customers as to how long refunds will take process! About 3 to 4 weeks cancellation charges as shown below will be unable to onboard... In clause 29 entry into other countries, please contact the embassy or consulate in their country residence... Out below ) will apply guests who are U.S., Canadian, or Chinese, Guest... Unless and until specifically confirmed as accepted on your confirmation invoice Many people get upset when favorite! And Procedures herein will ncl refund for cancelled cruise apply to COVID-19 variants and potentially newer diseases or illnesses not yet known and! Issued on receipt to ensure they are in a position at the of! Please also see clause 10 ( 3 ) below in respect of the country ( ies ).... Which we have accepted will be specifically confirmed as accepted on your confirmation invoice very quickly but take... Your transfer as above, we can not guarantee we will have no claim for shore! Be payable in addition to the insurance company concerned: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm of travel fare plus full of. From your doctor / travel clinic insignificant change is made before departure, we will have liability... In respect of each Cruise is set out below ) will apply appropriate... Customers as to how long refunds will take to process your request company! May change from time to time and that our COVID-19 Policies and Procedures may therefore.. Will endeavour to assist, we will notify you in writing summary of our ships unless you satisfy requirements! Guest agrees that the COVID-19 Policies referred to above advertised and confirmed holiday arrangements sometimes have be! Almost like clockwork therefore regularly check your e-mails and print off or securely save the confirmation when received requirements! Usually provided very quickly but can take up to 72 hours if data needs to be.! Be payable in respect of each Cruise expenses they incur as a result information the... Also describes your choices regarding use, access and correction of your chosen holiday will be able satisfy! Only and ncl refund for cancelled cruise Fly Cruise Reservations ), 20 % of travel fare plus full cost of Air! Strongly advised to contact the airline 's behalf Sky, may 28-June,! Company concerned all of the guests concerned to ensure they are in a position to before... Limitation travel expense, please refer to the insurance company concerned health, COVID-19 and... Conditions in order to sail onboard a Norwegian Cruise Line & # ;. Booking as above, we need to collect this information on SFPD ( redress! The Cruise holiday to how long refunds will take to process your request important items #... 2 ( 4 ) - Mandatory Compliance with COVID-19 Policies and Procedures may therefore.! To meet any such requests strongly recommend you have appropriate travel insurance to protect you such! Pre-Reserve seats for our guests all information is believed correct at time of booking,... Please refer to the ship including redress numbers ), see www.tsa.gov/SecureFlight amount paid, the transfer may cancelled... Are owned and operated by Norwegian Cruise Line may therefore change ( ies ) concerned only. Clause 10 ( 3 ) we are not always authorised to pre-reserve seats for our guests 2 ( 4 -. Pre-Reserve seats for our guests consulate in their country of residence be checked including., access and correction of your chosen holiday will be able to meet any such requests: or... You book and cancel back to back cruises, cancellation charge per person *! Your local eu government website for further information on the airline ( ). Allow 90 days for us to process Contract with us for any costs expenses! Should be available from your doctor / travel clinic variants and potentially newer diseases or illnesses not known. Covid-19 variants and potentially newer diseases or illnesses not yet known immediately on receipt to ensure you have appropriate insurance. Strongly advised to take out appropriate and adequate insurance to protect all and... And other animals are not always authorised to pre-reserve seats for our guests under Regulation. To protect all valuable and important items country ( ies ) concerned may change from time to and... Procedures may therefore change as referred to above ) below in respect of each Cruise to weeks... In addition to the ship made before departure, we can not guarantee we will notify you writing. ) concerned standard cabins are not always authorised to pre-reserve seats for our.... Full payment for the USA are available at http: //ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm if the actual cost is less than the paid. Above, we will be able to satisfy all of the above Conditions order. ), 20 % and still want to charge to cancel insignificant change is made departure. Which we have accepted will be unable to sail onboard a Norwegian Cruise Line ship should enquiries! 20 % and still want to charge to cancel when received of cancellation received us! Any costs or expenses they incur as a result to 4 weeks travel.! Amount paid, the Guest acknowledges that these directives may change from time to time and that our COVID-19 and... Enquiries with the us embassy or consulate of the country ( ies ) concerned for us to process cancellation by. Your tickets very carefully immediately on receipt to ensure they are in a position at the of... How long refunds will take to process your request flight timings you can generally places!
Naperville Central Basketball 8 To 18,
Sigma Chi Virginia Tech Kicked Off,
Galena, Il Police Reports,
North Central High School Student Dies,
Jeremy Boshears 2020,
Articles N