The Sammies honorees represent the many exceptional career public servants who are breaking down barriers, overcoming huge challenges and getting results. As AI becomes more common in our everyday interactions with private sector entities, it is also increasingly relevant for the delivery of public services by federal, state and local governments. Future Leaders in Public Service Internship Program Virtual Info Sessions. Suite 600 Hekman, David R., et al. In terms of psychological testing, at least two measures exist that tap into bias and tolerance. After uncovering these differences based on race and ethnicity, we used a statistical test called a multiple regression analysis that allowed us to explore the interaction between race and gender on rating scores. White employees self-rated statistically significantly higher on the stewardship of public trust value than their colleagues with more diverse racial and ethnic backgrounds. The strategy for revitalizing public service is pursued through three strategic goals: securing the right talent, fueling innovation and efficiency, and building public support for the nation's civil service. Partnership for Public Service. Announcing the winners of the 2022 Service to America Medals! Stier has been married twice. 738 were here. Washington, District of Columbia, United States. Developing a clear method for tracking progress and accountability over time. #views-exposed-form-manual-cloud-search-manual-cloud-search-results .form-actions{display:block;flex:1;} #tfa-entry-form .form-actions {justify-content:flex-start;} #node-agency-pages-layout-builder-form .form-actions {display:block;} #tfa-entry-form input {height:55px;} The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Next date: Tuesday, March 07, 2023 | 05:00 PM to 08:00 PM. The PPS envision a dynamic and innovative federal government that effectively serves the American . Galton, Francis. Select recommendations on Diversity, Equity, Inclusion and Accessibility (DEIA): Women are underrepresented in federal leadership positions, making up just 27.3% of the U.S. Congress in 2021, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Public Service Leadership 360 assessment tool, high levels of public mistrust in the federal government, Best Places to Work in the Federal Government rankings, onlinelibrary.wiley.com/doi/epdf/10.1111/j.1540-6210.2009.01985.x, igeps.org/2021/12/06/inclusion-intent-or-impact/, ourpublicservice.org/blog/a-revealing-look-at-racial-diversity-in-the-federal-government/, onlinelibrary.wiley.com/doi/abs/10.1111/puar.13463, journals.sagepub.com/doi/full/10.1177/0892020618791006, www.berkeleycitycollege.edu/slo/files/2021/05/Crenshaw-Mapping-the-Margins-Intersectionality-and-Vioence-against-WOC.pdf, www.regent.edu/acad/global/publications/ijls/new/vol3iss2/IJLS_V3Is2_Richardson_Loubier.pdf, www.researchgate.net/profile/Kathryn-Henne/publication/327459819_Gender_and_Race_Intersectionality_Theory_of/links/5d063a38458515b055d5bd1f/Gender-and-Race-Intersectionality-Theory-of.pdf, www.researchgate.net/profile/Norma-Riccucci/publication/315772860_Intersectionality_in_Public_Leadership_Research_A_Review_and_Future_Research_Agenda/links/59d3dfeda6fdcc181ad948e8/Intersectionality-in-Public-Leadership-Research-A-Review-and-Future-Research-Agenda.pdf, onlinelibrary.wiley.com/doi/epdf/10.1111/puar.13477, hbr.org/2020/04/a-nonpartisan-model-for-developing-public-service-leadership, www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters, ourpublicservice.org/blog/diversity-equity-inclusion-and-accessibility-in-the-federal-government/. .usa-footer .grid-container {padding-left: 30px!important;} Set a vision for AI and its potential in government, Relate mission outcomes to state-of-the-art AI technology, Begin building an AI community of practice as executive leaders in government, Link strategy to mission impact with tools and application, Communicate the importance of culture and the implications for the workforce, Effectively lead change and manage risk in building an AI-ready culture, Develop guiding processes for AI structure, Create accountability for the effective use of AI, Understand the negative effects of AI and its default to bias and injustice, Design AI around values that promote diversity, equity and inclusion, Establish principles for the responsible use of AI, See AIs potential in positively impacting the public good, Create accountability and action plan for leading AI in government. SAfAIDS, and Public Service Accountability Monitor (PSAM) of Rhodes University. As a part of our efforts to evaluate the 360 assessment tool and better align with current best practices in collecting demographic data, we will be updating and refining these categories. For all subsequent analyses conducted for this research brief, we created a diverse race/ethnicity category where we combined all race and ethnicity categories other than white. Thus, knowledge of which demographic groups individuals belong to is vital for measuring and mitigating such biases. McDonald, R., D. Conant, and A. Marshall. 06-1540513. In this brief, we used the same statistical test, an independent samples t-test, to compare average scores on self-ratings and others ratings for employees with diverse racial and ethnic backgrounds and white employees. Applications require personal information, responses to short-answer questions and an endorsement from your supervisor. Focusing on the common reference point of the problem an AI tool is intended to solve can help technical and non-technical leaders communicate more effectively. We used sentiment analysis to measure the degree to which the answer to this question was framed positively or negatively. As noted in our introductory brief, women are underrepresented in the Senior Executive Servicethe highest level of our governments career workforce. We enable digital transformation for the era of an intelligent cloud and an intelligent edge, empowering governmentfrom large federal agencies to small-town governmentsto promote citizen well- being, manage communications and enhance crisis response. For more than 20 years, we have helped make this . .dol-alert-status-error .alert-status-container {display:inline;font-size:1.4em;color:#e31c3d;} Whatever their level of experience, public sector organizations must put responsible AI principles at the center of their decision-making. International Journal of Leadership Studies 1.1 (2005): 28-43. Impact of Diversity and Inclusion on the Perception of Organizational Justice." p.usa-alert__text {margin-bottom:0!important;} Our goal is to help the government earn the trust of its customers by meeting their needs and expectations. For example, the response, Continue to bring in diverse ideas was coded as positive, while the response, sometimes [name removed] can come off as easily frustrated when others do not follow her lead. Learn more, Read our 2021-2022 Impact Report. Harvard Business Review (2020). Nelson, Ashley, and Jaclyn Piatak. The experts with whom we spoke outlined how several core principles of responsible AI apply to public service delivery. See also: Partnership for Public Service and Microsoft, "Into the Storm," July 9, 2020, 1. Source: WWBI data. Read more. At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. This year, the Biden administration has set an ambitious bar for CX, offering a much-needed path forward on equity and access challenges. Washington, DC 20005 We help government address critical talent gaps by advocating for policies that improve the hiring process, developing internship, fellowship and talent exchange programs that inspire people to public service, and helping agencies design and implement new recruitment and retention strategies. 23. After finishing grad school, Biolamwini decided to continue her research on A.I.'s racial bias and quickly realized that much of this was a result of the non-diverse datasets and imagery used by . We have high standards for our participants. Johnson III, Kevin. Back row: The Alliance Implementation Team, (L-R) Barbara Haight & Maria Town (ODEP); Chrissy Ziccarelli, Brooke Bohnet, Alex Schual-Berke, & Andrew Marshall (Partnership for Public Service), Sara Mahoney & Carol Dunlap (ODEP). Hoang, Trang, Jiwon Suh, and Meghna Sabharwal. The standards above are among the many principles that can guide public sector leaders in ensuring their use of artificial intelligence in service delivery is responsible and contributing to the public good. 2023 Partnership for Public Service. These differences were statistically significant for all subcompetencies except embracing risk and uncertaintypart of the leading change competencyand for three of the four achieving results subcompetenciesevidence-based decision-making, systems thinking and tech savviness, where the scores were still higher, but not statistically significant. Review of Public Personnel Administration 37.2 (2017): 160-182. Our previous research highlighted differences between how men and women leaders in the federal government scored on the Public Service Leadership Model. Heilman, Madeline E., Caryn J. World Economic Forum, Global Gender Gap Report 2021. Best Places to Work Communications Toolkit, Developing a Culture of Teamwork and Collaboration, Fostering Diversity, Equity and Inclusion in the Workplace report, Providing Employees with High-Quality Training and Development Opportunities. Center for Digital Government, IBM and NASCIO, AI Meets the Moment, 2021, 11. Organizations that have a rigorous, wholistic approach to cleaning and storing data will be better positioned to responsibly use artificial intelligence. All in-person sessions will take place at the Partnership for Public Service offices in Washington, D.C. and applicants who live in the D.C. metro area are highly encouraged to join the in-person program. Retrieved from bit.ly/3fEn7AW. It is important to determine any potential barriers or factors that are causing these employees to doubt their abilities on only this specific core value. Retrieved from, 3. 2023 Summer Leadership Development Internship. Suite 600 This finding reinforces the idea that federal leadersregardless of both gender and racedemonstrate the main ideals needed to make an impact in government. Generating research on, and effective responses to, the workforce challenges facing the federal government. For more than 20 years, we have helped make this . These results demonstrate that Black or African American, Hispanic, Latino or Latinx, Asian American, and additional employees of diverse racial and ethnic backgrounds self-rated more similarly to how they were rated by others compared to their white counterparts on all the models values, competencies and subcompetencies except stewardship of public trust. Robust data quality is an important consideration regardless of an agencys intent to use AI, but agencies should take particular care to have this foundation in place if they are interested in using artificial intelligence tools to deliver public services. How can non-technical and technical government leaders collaborate to ensure responsible AI use? For example, the adjective intelligent is used statistically significantly less for men of diverse racial or ethnic backgrounds than for any other group, and white men are identified as intelligent the most in our sample. Yet, trust in government has been negatively . We offer key insights, data and legislative recommendations to help Congress improve the operations and management of the executive branch, support and strengthen the federal civil service, and become more responsive tothe diverse needs of our nation. Federal government websites often end in .gov or .mil. "Intersectionality in public leadership research: A review and future research agenda." Loren DeJonge Schulman Figure 5. 24. The trends we identify suggest that certain stereotypes or barriers may not only affect a leaders self-confidence, but also lead to real and persistent restrictions or barriers to career advancement and skill development across entire demographics of federal leaders. "Can an agentic Black woman get ahead? The intersection of race bias and public policy resonates deeply with Western values. ActionAid International (AAI), Eastern and Southern Africa Small Scale Farmers' Forum (ESAFF), SAfAIDS, and Public Service Accountability Monitor (PSAM) of Rhodes University. (2020). The Partnership for Public Service is a nonpartisan, nonprofit organization dedicated to building a better government and a stronger democracy. The Partnership for Public Service is a nonprofit organization which provides consulting services to government agencies with the aim to make them more efficient. Public sector organizations interested in using AI for service delivery can enhance their ability to deliver responsible artificial intelligence principles such as non-discrimination and transparency through collaboration between technical and non-technical leaders and a focus on establishing strong data, talent and governance foundations. Like traditional processes that provide opportunities for members of the public to appeal government decisions, public services using AI must provide customers with due process and opportunity for redress if they are negatively impacted by a decision made by or reliant on AI. All employees, regardless of race/ethnicity, rated themselves lower than they were rated by others on all competencies and core values. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. We recommend future research to explore if this trend persists in the data. Considering questions such as how will frontline employees interpret model outputs and what are the privacy implications of using this system will help technical and non-technical leaders find concrete points of collaboration and ensure the AI tool is well-integrated into the broader system. The digital resources here on Go Government can help you better understand the federal hiring process and launch your government career. Employees of diverse racial and ethnic backgrounds self-rated higher than their white colleagues on all core values, key and subcompetencies, except for one: stewardship of public trust. Suite 600 Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; About Us; Join Our Team; Upcoming Events; Press Room; Plan Your Visit; "The G Word with Adam Conover," a newly released docuseries from Netflix and Higher Ground Productions, explores our government's triumphs, failures and how we might be able to change it, as well as the role that public servants play in making our country safer and stronger. X2 (6, N = 12,792) =24.76, p = .05.22. For example, if an AI tool decides an applicant is likely a fraud risk and denies a benefit, do they have the ability to see that result and its accompanying confidence metrics and contest that result? asked Ariga. This program is designed to: The Partnership has extensive experience delivering leadership development programs that support federal employees at all levels. The program also includes a one-hour virtual orientation session. Based on these data points and previous research demonstrating that white men are often regarded as typical "leaders" in society,2567 we examined the open-ended question, Describe this person in up to three adjectives, and reviewed the most common adjectives used in the response. By recognizing this bias and working to combat it through empathy, perspective-taking, and respectful dialogue, we can promote a more nuanced and compassionate understanding of human behavior. The Partnership teams up with federal agencies and other stakeholders to make our government more effective and efficient. Specifically, we identified key differences across gender and race/ethnicity for how individuals are rated by themselves and others. The Importance of Public-Private Security Partnerships to Public Safety. Background The Partnership was founded by Samuel J. Heyman in 2001. Government and Public Administration (W20) Research Institutes and/or Public Policy Analysis (W05) IRS filing requirement. Read our 2021-2022 Impact Report. Still otherslike the adjective warmreinforced certain stereotypes about how women leaders are expected to behave.4. Washington, DC 20005 The Partnership for Public Service and The Washington Post track nominees for roughly 800 critical leadership roles. .h1 {font-family:'Merriweather';font-weight:700;} Explaining the algorithm itself is likely not sufficient, said Vince Dorie, principal data scientist at Code for America. Her appreciation of the importance of using data to support decisions and improve effectiveness has spanned her career in nonprofits, academia, and government agencies. This research brief from the Partnership for Public Service and Microsoft examines how principles of responsible artificial intelligence can apply to government service delivery and offers recommendations and considerations that non-technical government leaders should take into account as they decide whether and how to incorporate AI tools into their services. Retrieved from, 4. When using artificial intelligence tools for service delivery, governments must be transparent with the public about why and how these tools are being used. For example, if participants in a farm loan program have historically been primarily from certain states, an algorithm trained on that historical data may draw incorrect conclusions about who the programs customers should be and reproduce existing patterns, unintentionally leading to the exclusion of eligible customers. Current Directions in Psychological Science 19.1 (2010): 14-18. .table thead th {background-color:#f1f1f1;color:#222;} Suite 600 .manual-search ul.usa-list li {max-width:100%;} Posted 9:17:25 PM. Sign up for our email updates to stay informed about Best Places and other employee engagement news. AI is often not the right tool when the consequencessuch as denial of much-needed financial assistanceof an AI tool making an incorrect decision have significant potential to negatively impact customers, and when correct decision-making requires complex thinking and evaluation for which AI is not well suited. Each session is three hours long and held from 9:00 a.m. - 12:00 p.m. EDT/EST. Read news stories about the Best Places to Work in the Federal Government rankings. The Partnership for Public Service is committed to building a culture of inclusion in which a diverse workforce has equitable opportunities to contribute, succeed and grow. And access challenges to responsibly use artificial intelligence was founded by Samuel J. Heyman in 2001 and. Introductory brief, women are underrepresented in the data Monitor ( PSAM ) of Rhodes University government. R., D. Conant, and Public policy analysis ( W05 ) filing. 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