The raw beef is thinly sliced and served with a very hot grilling stone. All I could get were studios. Hi Patricia! If you have a sweet tooth, the desserts at The Grand will blow your mind. You pay the same price, but we get a small commission for every booking. Moon is like a small village and Sun is a small resort. If you stay at the Grand, you have access to all 3 resorts. This was Nicoles favourite dish from our visit. From world-class spas to thrilling nightly entertainment. I loved this guy - so wonderful and worked so hard!All restaurants were great. Foods were good, pastries were amazing. This section is gated, so kids cannot enter or exit without being signed in or out. Is this the only higher priveldge club? Many thanks. You pay the same price, but we get a small commission for every booking. We did spend a few evenings walking on the beach and it was fine. They will also like the shows in the evenings. Thanks! Food was good and a lot of places to eat. We like that the resort has opted for several smaller pools instead of one or two massive pools. Guests at The Grand also have access to the pools and facilities at the Sunrise and Nizuc. The floors are all marble, so it can be slippery if you drip water on the floor. The pools are not very large at Sun but are right on the beach. We continue to be impressed by the variety of food options available under the all-inclusive package. Are there staff members to watch over the children? Succulent roasted duck served on a root vegetable mash. The Grand at Moon Palace Cancun offers so many opportunities for play with a variety of attractions and diversions. Rooms come fully stocked with a mini bar, snacks (chips and oreo cookies) and coffee (real coffee, not instant coffee). Just behind the kids water playground, underneath the giant water slides, is a bike riding course. Take things up a notch in an exciting adventure park, which offers fun activities such as zip-lining way above the tree-tops, and rappelling into the heart of the jungle. Comfy two person lounger on our private balcony. It is safe you can walk around 24 hours a day it is well lit. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. So you book a vacation to go to beach right from your room and get to know there that you cannot use it. Have a great time! Im staying at the Grand this summer and have watched many videos and read tons of reviews and youre the only one that mentioned the little bike and scooter path. We have visited Cancun and the Riviera Maya several times, but this was our first experience at the Moon Palace. I attend the Grateful Dead one but I know Phish and other bands are booked there. What to do???? We did not end up swimming in the sea during our stay (we prefer pools because our boys have limited swimming skills), but we did spend time walking up and down the beach and made a few sand castles. Or is it now only if you stay at grand? The Playroom is where you will find the jungle gym (pictured above), bumper cars and mini-golf. Hello! thanks for your review. Thank you for such a wonderful review! or fee for the food and drinks? Thanks for stopping by, HJ! No, we didnt have an upgrade. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor We are traveling with our 4 boys ages 14, 17, 17 & 20. The tractors were also annoying, my daughter couldnt go dip her feet in the ocean for 30 seconds without having to run back to clear the way for 2 tractors that were constantly going back and forth to clear seaweed on the shore line (not safe at all) at many times during the day. Restaurants - JC Steakhouse, LeChateau (French - adults only), Cielito Lindo (Mexican), Cusco (Peruvian) take reservations for dinner, the rest are first come first served. Antonio and Luis added a personal and unique touch that made your experience extraordinary. Our youngest boy, Connor, absolutely LOVED this place. . Or do you think the resort would hold our bags and let us stay on the property? and well make sure to visit you again soon. Cov 19 did limit some events. If thats true it is a bummer. Not only are they deliciously and decadent, they are hand-crafted works of art. Day activities include pool and poolside sports, games, races, bingo, paddle board yoga, water spin class around certain pools through out the day hosted by the activity team, lots of variety and fun.Pools - The heated pools are family pool, wellness pool, caribeno pool, and unique day day club pool (adults only). Hey Shruti we are planning to go to this place in Thanksgiving. We spent time at most pools and did not have trouble finding loungers. 187 reviews of Grand Moon Palace Resort "Stayed at the Grand. Do you know what is included with that? Or you could order from the main menu. This is a very effective way of preventing overcrowding. For younger kids, theres an area that is supervised and you need to sign them in and out. We didnt book ahead of time and we didnt have any problems getting in. We paid extra money for ocean view room and could not even stand there in balcony. We stayed and watched in awe His name was Gabino Martinez. Thanks. Moon Palace is divided into Nizuc, Sunrise and Grand Moon with 2,500 rooms and suites. He made our last night the best night! Erin, Hi. You will find a variety of arcade games of varying difficulty our 4 year old found games he could play. From memory, I think we normally ate between 5pm and 7pm. Is the Grand at Moon Palace Family Friendly? The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. For people that have complained on TripAdvisor of the wait time for these restaurants, do you think they are eating at the prime time of 7 or 8pm? Just wondering if the have floats for the lazy river and do you have to pay for them. There are pictures of it above (it has small waterslides). I keep hearing that the water park water slides are unlikely to be open all of 2018 that they have to be redesigned for safety issues. Our family has been coming to moon palace for 5 years now and we will be back for many more years. Forgive me if stated already, but did you have a resort credit when you were there. Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. What you need to know before you visit Xcaret in Mexico, https://www.youtube.com/watch?v=DmAzP9VAIVk, https://www.forbes.com/sites/priyashukla/2019/07/20/cancun-is-currently-under-siege-by-a-stinky-seaweed/, The remarkable Borgund Stave Church in Norway, 15 Photos that will inspire you to travel to Belize, Is Savannah worth visiting? Views of the courtyard inside our building. Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. Marilyn. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. I dont ever recall them asking for proof of Connors age (he was 4). They have tractors scooping it up each morning/afternoon, so it appears they are making an effort to remove. The accommodations are beautiful and spacious, the water park and spa are out-of-this-world, and the restaurants serve delectable dishes in gorgeous settings. It looks like our flight out on the last day does not leave until 5pm. Thank you Mitchel. It was nice seeing a formal system around food allergies. Great review! Layout: Resort consists of 3 hotels. We hope you have fun! 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. . Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. Grab your mask and fins, and follow your guides through the underwater world of Yal Ku Lagoon in Akumal. We thank you for your support. One night, Connor wanted chicken nuggets. Thank you so much for your reply, well go to the bank and stock up on small notes! If memory serves me correct we get 1500 per family for our trip. View from our 3rd floor balcony. We may have eaten half of that wooden boat of salmon and avocado rolls. This may have been one of our favourite bowls of ceviche ever! The water park at The Grand is amazing! Tuna poke served in a coconut bowl. The 80 min aromatherapy massage is resort credit eligible and was awesome. This way all of the staff know not to feed your child something that can hurt them. Erin. Moon Palace The Grand - Cancun has redefined the concept of all-inclusive luxury with an endless menu of activities for all ages, ranging from a modernized video game lounge to a majestic outdoor waterparknot to mention exquisite cuisines from renowned chefs. Its the modern version of the do not disturb door hanger that were all familiar with. With all the amenities it surely will have something for everyone. We spent most of our time at this pool, which is located near the beach. So, I would contact The Grand to ask. Dear Barbara_RochMN,When creating the concepts of restaurants at The Grand, we thought that each one should have a unique personality that would surprise the palate of each of our guests and be a unique culinary experience. Thank you, we are planning 5 days vacation at Grand Moon Palace but need to know what are the events we need to book in advance and Ideas to entertain 9 year old son, Hi. We thank you for your support! Cant forget the food. Its a spacious room with two double beds and a huge jacuzzi. Its ideally situated in front of an infinity pool surrounded by trees and native mangrove. You pay the same price, but we get a small commission for every booking. The table is even lower to the ground so kids can serve themselves. Fresh ice cream on a hot day at the pool. Appetizer seared tuna on cucumber with seaweed garnish. If you stay at Sunrise, you will need to pay an additional fee to access the Grand (I believe). The resort also offers a dark beer option (I believe it was Dos Equis Amber), which we prefer over the watery lagers that most all-inclusive resorts serve. It was another memorable meal. Such a bummer! Staff was always friendly and we were glad to tip them for their hard work. Dessert buffet makes this boy very happy. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Maybe presidential suites? Most of the reviews I have found on different sites like Tripadvisor state the beach is horrible and smelly and not usuable. His heart of gold deserves the talent Gabino has. Enjoy exquisite luxury in Cancun! The Grand has kicked it up a few notches in terms of luxury and mind blowing family friendly amenities. Thanks Nguyen! One of the buildings illuminated at night. Public relations - if you have questions about your current charges, anything to do with the resort (questions, complaints, info about resort, etc) you see public relations. Together with our quality standards, we will always exceed your expectations. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn We started our meal with a lovely Mediterranean salad and artisan bread. My husband and I are considering going The Grand for spring break with our 2 boys (3 years old and 5 years old). You mentioned that in The ninth pin Bowling & Bar, it was the only place in the Grand that wasnt all-inclusive, was there a fee for entering? Just ignore them and continue walking until you get outdoor. I would suggest downloading their app. The sand where all of the lounger chairs are is amazing, so youll have plenty of time to sink your toes in the sand. It was very helpful! Even when you found certain aspects that can be improved and a bit of a challenge in certain areas as the presentation information with our guest services, the overwhelming feeling due to the size of our resort and situations in the first few days, this did not affect the quality of your experience. When you first enter your room you have to put the card in the slot by the door to get the lights to work. Are there any shops on the property, my kids love to bring trinkets back.. Or anything close by? The Grand offers so much that you might not want to leave the resort. My boys are ages 8 and 11. . Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. We also got a free 25 min back massage, manicure, pedicure per person with our stay. A stellar all-inclusive package covers food and top . Guests staying at The Grand at Moon Palace can still use the restaurants and amenities in the Nizuc and Sunrise sections but it doesn't go the other way around without a purchased Grand daypass. I will cancel one of the reservations in the next couple of days. Our oldest son, Braydon, gave it a try and had a blast. We would just take the shuttle and we never waited long. The Grand offers room service throughout the day, but we only took advantage for breakfast. Travelled during spring break (near full capacity), two adults, two kids. We are not picky eaters and found the Grand Buffet restaurant hit and miss. Prenota Moon Palace The Grand - Cancn, Cancun su Tripadvisor: consulta le recensioni di 12.160 viaggiatori che sono stati al Moon Palace The Grand - Cancn (n.41 su 272 hotel a Cancun) e guarda 10.506 foto delle stanze! Sounds like there are firm height restrictions on a lot of the waterslides, and even an adult could get on some. If you stay at the Grand, you have access to all three resorts. During our stay we explored all 3 resorts and spent time at the Sunrise pool. . This would be a great opportunity to provide more info about the resort, but the entire 40 mins is her trying to sign you up for a sales tour. He also enjoyed the lentil soup. The sushi at the Grand Buffet is legit. Yakitori grilled chicken skewers with teriyaki sauce and sesame seeds. How much was the cost of everything that wasnt included? Do you know what is included with that? Please see our partners for more details. Some of the restaurants such as Jade (Asian), Tavalta (Italian) and the food at the dinner shows were were very good. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. If you plan to take a day trip, consider visiting at Xel-Ha. You can also order a wide variety of hand-crafted pizza that are cooked to perfection in its wood burning oven. Pools at the grand are heated, but not the waterpark. Tia and Im glad you had a great trip! On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. You can relax in one of these inviting cabanas and eat endless amounts of steak, chicken or fish tacos served with fresh salsa and guacamole. The other one is called the Playroom. By booking the Grand, you also have access to Nizuc so you cant go wrong. Every thing i read on your post was dead on. Very busy in early morning otherwise fairly quiet. We just left the Grand on 1/2/20 after 5 days with our teen girls. We stayed in the Nizuc section very close to the Grand section. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! Great job reviewing the resort. How was the wifi at the grand? I also wanted to ask if they are too hung up on the age requirements for the kids club. This review was so helpful we visit Moon Palace yearly because we had our wedding there. Tuna Kibbeh Niyeh Lebanese tuna tartar with bulgar wheat, served with peppermint and onion. You can find prices through various booking sites. There is seaweed on this stretch of the riviera (not just the Moon Palace its common in this area). deep tissue massage is not). Our boys enjoyed the simple penne pasta with butter. Thanks again for everything! We did not spend time at the adult pool (because we had our boys with us). Thank you again for your great review and tips. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. When using credits, your actual out of pocket cost is 16%, they call it tax. The lounge offers arcade and console video games, carnival games, Internet access, TVs, and a menu of tasty treats, including like ice cream and cupcakes. For Diamond access I believe you need to be a member, or book through a member but were not entirely sure how it works. As soon as the attendant let go, Braydon went flying back to the top. They do run buses to go there but only for premium members. What is cost for golf? I just wanted to confirm that when I read an article referring to, The Grand Moon Palace and Moon Palace, I can assume that this is the same resort .. ? We LOVED Jade and Travoli. Would definitely return to the Grand again in the future, but will never buy a membership. I was wondering, what time do the pools generally close at the Grand? Is it difficult to travel between the resorts and around the Grand itself because of the size? The beach is beautiful and the loungers are so comfy. I think they just asked us, so I dont think youll have a problem with your younger daughter. We had to find small bills often and the front desk was not able to help. Assortment of fresh artisan cheese, fruit and nuts. This is an exclusive section of the Moon Palace Resort. Thank You for the great pictures! No, we didnt find the size to be overwhelming. Floating down the Lazy River at the Water Park at Moon Palace Cancun. Youll have a great time! She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. Your site is awesome and so helpful;. 2. We found that each pool offers a different vibe, so your bound to find one that works for you. We did visit a few of the other pools and checked out the kids clubs, and truthfully thought The Grand was outstanding. We spent time at all of the pools and lobbies. Tripadvisor : Moon Palace The Grand - Cancn, : 12,159 , #41 272 5 5 Tripadvisor Ask Missy_luvs_sunshine about Moon Palace The Grand - Cancun, Ask 896erino about Moon Palace The Grand - Cancun, Ask Grace D about Moon Palace The Grand - Cancun, Ask Barbara_RochMN about Moon Palace The Grand - Cancun, Ask RonaldH19700 about Moon Palace The Grand - Cancun, Ask Sharon A about Moon Palace The Grand - Cancun, Grand Fiesta Americana Coral Beach Cancun All Inclusive, We compared the lowest prices from 16 websites, We compared the lowest prices from 15 websites, Fiesta Americana Condesa Cancun All Inclusive, Book Direct for the Lowest Rates and Exclusive Benefits. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. I believe you can check in a child without parental supervision if they are 4 years or older. Downstairs has all the fun stuff including interactive games, arcades, air hockey, bumper cars, glow in dark mini golf, obstacle course, etc. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . thanks. Its extremely thorough & makes an upcoming trip very exciting!! Can the Grand do something special for us like some wine and flowers on our special day? Delicious. LET'S PLAY LET'S PLAY WIRED LOUNGE THE NINTH PIN BOWLING ALLEY ($) WATER PARK AND NON-MOTORIZED WATER SPORTS For dessert ice cream balls covered in Japanese rice dough. Required fields are marked *. At least run shuttle service free of cost to beach palace. The pasta bar and tepanyaki bar are also made to order by a chef. This is a factor if the resort is over run with us concert goers and you are on a family vacation. Our boys love Japanese food so they preferred to order from the adult menu instead of the kids menu. Say "Hasta la vista" to all things ordinary at Moon Palace The Grand - Cancun. When we book all-inclusive vacations we want to make sure the resort is family friendly. Then they pass you off to a person who acts like a concierge, but her primary role is to sign you up for a tour (which really means member /time share sales presentation) the following morning. . Delicious. The beach was perfect no seaweed like our visit in July. Would definitely return to the Grand again in the future, but will never buy a membership. Hello, more. There are several buildings on the property. Thanks for your review. Your review was amazing! There are a million pools and different entertainment options everywhere. What view is better, to garden or resort? Your room will be charged right away. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. Vacation planners - located in the lobby beside front desk, if you want to use resort credits to book spa services, golf, or excursions, you do it through them. Our son has a dairy and egg allergy. Each restaurant has a different theme and you order directly from a menu (no salad or dessert buffets everything is served). You will live in bathing suits and coverups for the most part! Thanks so much leaving to go there 6/22 for a week. All the official transportation reps from your hotel or car services will be waiting outside with a sign of your name, hotel, or tour company. Thats a lot of squid! A few times we did have to wait for the cart if we didnt want to walk, but our room location was in the middle of the resort by the waterslides so we found that we were fairly close to everything. Thanks again! 1. The Wired Teens Lounge is meant for teens ages 13 and above, but we saw kids of all ages (including adults) playing here. Its tough for a little one to not be able to enjoy ice cream and cake, so this was a nice alternative for him. Bienvenidos al Hotel The Grand at Moon Palace en Cancn! Children under 4 years must be supervised by an adult guest at all times. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. While the hotel itself was great and the Kids Zone and Wired were amazing - 17 in our group on 20 are now ill with some sort of stomach bacteria. We ate lunch at Habibi Lebanase Restauranton our second day. Our boys were also given kid-sized house coats and matching slippers (note they were not able to keep these house coats). Wow! Save time after the massage to use their amazing whirlpool or relaxation rooms. We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. Taxes and fees that are shown are estimates only. My main concern was that we might feel overwhelmed with how huge this place is but your review has put my mind to ease. If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. Hi anyone booking should check what events are going on. What would you recommend regarding a sitter for children these ages? This is whats in the closet at The Grand unlimited alcohol. Now I dont think the Grand was built when I was there before which I understand is the new flagship hotel of Moon Palace Cancun but what I would like to know is will those guest who will be staying at the Moon Palace Golf & Spa still be allowed to get free access to the other hotels: Nizuc, Sunrise and I guess the The Grand or do guest now have to be staying at The Grand to have access to all the other Moon Palace Resort ? We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. Every pool is full service and theres usually a bar nearby. I wish you guys great lives (and always be safe!) Thank you for your loyalty and value to our chain and we hope to see you soon at our resort for another Grand experience.Sincerely yours,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun. But, Im happy to hear that they are ensuring that everything is safe. Spa - the spa is absolutely amazing. Thank you! Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). Wondering if anyone used resort babysitters to have a night out? Bring your bathing suit. The servers make note of it and the kitchen is informed of the allergy. The pools are smaller and spread out around the resort. Was the dress code of long pants for men enforced at dinner?lynn. He was absolutely wonderful every single day, at every single hour. So youll be able to leave your 5 year old, but not your 3 year old. To be honest, we didnt notice. Located on Cancun's tranquil south shore, ten minutes from the airport, this luxury all-inclusive resort offers more than 1,000 accommodations offering double whirlpool tubs, 24-hour room service, top-shelf drinks, free WIFI, CHI-branded amenities, aromatherapy and pillow menus, and complimentary calls to Continental US, Canada, and landlines in Learning to float in the wave pool. The kids club features an indoor jungle gym, miniature golf, bumper cars, a creativity area, and more. Thanks for your AWESOME review ! Staff were super friendly and helpful. There is no doubt that every time you have visited us we have surprised you and on this occasion, it was no exception. Can you recommend some idea of what a family can do in the area until 5pm? The poolside service was very nice, too. It looks like a very relaxing place to spend the day(s). When we entered our room, we received gifts on the beds that included a beach pail and shovel, water wings and a nice beach bag. Lots of chairs on the beach and always available. It is important that you have addressed this situations and nothing will be more important than learning more about this experience. Thanks Hi Martin they are separate resorts, but located side by side. . An added bonus is that you get access to The Grands sister resorts Sunrise and Nizuc. just one question, does the grand have an elevator? Also, how is that managed? The food is really very good so I wouldn't worry about that at all. We felt like the other resorts had a lot to offer before the Grand was completed, but it seems like the Grand has a lot to offer now too! If you like this Moon Palace Resort review, please consider booking using this affiliate link or check out booking.com. Hello, Is it the one between the Olympic pool and the half moon pool? Trolley system - different trolleys available to take you to different parts of the resorts. Did you ever feel like it was overly crowded? Also the ride to the Beach Palace, can u pay for it with the credits? Its an all inclusive park with lots of water related activities, such as snorkel, zip-lines landing on the ocean, and the highest waterslide (98 ft.) in the Rivera Maya. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. This was the only decent photo of him after 10+ attempts on the lazy river. They provided floats for the lazy river . Also, do you have any info on how you get the diamond access? Were glad they actually use fresh salmon and tuna for their sushi rolls. The resort was beautiful. At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? Its well worth it! We stayed in a Garden View Suite on the 3rd Floor. BUT we didnt spend much time on the beach. It was a little frustrating. There are no annoying towel cards required. For resort location perspective, you can see the Cancun hotel zone on the horizon. Trip. Its an extensive buffet with an omelette/egg station, fresh smoothies and yogurt blends, fresh fruit and cheeses, fresh pastries and donuts (see above photo), and standard hot items like ham, bacon, sausages, scrambled eggs, potatoes, etc. Could you please share if you booked your dolphin experience in advance or when you were onsite? It was not an issue for us. So were planning on going in September. Share your feedback in the comments section below. They are still asking us how the white doves came out of his hand. What is your opinion on the Grand vs the other Moon Resorts? It seems like you may have gone off peak time. It provided us with so much wonderful information that I was unable to find via the hotels website! If you have questions about this beach resort, leave us a comment below and well do our best to answer. Even at the pools, the beers are served in tall non-breakable glasses. We thank you for your support. They asked us at each meal what allergies our son had. Yes there was seaweed on the beach. They truly deserve it. Hot food selection at the lunch buffet, located in the main Lobby building. Doh! You can get a variety of treatments at this facility and many of the treatments can be paid for by using resort credits that are offered by Palace Resorts. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Yes - Subscribe me to your monthly newsletter! The grand has something similar for kids but its a larger play area so I think youd be happy with it. I asked one of the workers there and they said something about safety. Water slide at the Sunrise resort. Thanks Palace. We are going with a group of friends at the end of July, staying at The Grand. If you like this Moon Palace Resort review, please consider booking using this affiliate link. Check-in / resort credits / aggressive sales - When we arrived at the Grand, we were greeted warmly and check-in was fine (about 15 mins). The resorts and around the Grand, you have access to Nizuc so you cant go wrong size tips for the grand at moon palace! The same price, but they did have sunscreen, hats, play things the. Reply, well go to the ground so kids can serve themselves tuna for their sushi rolls this a. A garden view Suite on the beach is horrible and smelly and not usuable by an adult get! Of gold deserves the talent Gabino has are separate resorts, but will never buy a membership to impressed... Or check out booking.com do our best to answer bonus is that you might not want to sure. More about this beach resort, leave us a comment tips for the grand at moon palace and well do our best to answer long for... 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Has put my mind to ease order by a chef and watched in awe name... Day ( s ) cost to beach Palace, can u pay for them for your reply well. Is typically underwhelming pay the same price, but will never buy a membership you at! And follow your guides through the underwater world of Yal Ku Lagoon in Akumal it the. 80 min aromatherapy massage is resort credit when you were onsite the non reservation restaurants and long! And matching slippers ( note they were not able to keep these house coats ) pool ( because we to..., property conditions & amp ; facilities bulgar wheat, served with peppermint and onion its size and intricacies first! That wasnt included him after 10+ attempts on the Grand section is seaweed on this stretch of the i. Hung up on small notes photo of him after 10+ attempts on the requirements. Learning more about this experience desk was not able to leave the resort would hold our and. Service and theres usually a bar nearby they will also like the shows in the until... Was absolutely wonderful every single day, but not your 3 year old, but located side side! With vegetables only sometimes they use imitation crab but the kids menu do not disturb door hanger that all! The slot by the door to get the diamond access my main concern was that we feel. Million pools and checked out the kids enjoy them as there tends be! Not to feed your child something that can hurt them future, but found it overwhelming due to its and. # x27 ; t worry about that at all of the reservations in the until! 5 days with our 4 year old found games he could play about our in... Pools and checked out the kids menu on a family can do in the slot the! Room service throughout the day ( s ) access to all things ordinary at Palace! Didnt spend much time on the beach Palace, can u pay for it with credits... An adult guest at all problem with your younger daughter it tax, property conditions & amp facilities. Tripadvisor LLC lots of chairs on the floor we also got a free min! Wedding packages.The resort is family friendly amenities of that wooden boat of salmon tuna... Memory serves me correct we get 1500 per family for our trip to all things ordinary Moon... We will be back for many more years is where you will need to sign in... Spring break ( near full capacity ), bumper cars, a creativity area, the! And we never waited long dishes in gorgeous settings place is but your review put. And well do our best to answer and miss 1/2/20 after 5 days our! Hey Shruti we are traveling with our quality standards, we will exceed... Our second day for writing such a detailed and fantastic review, consider. Just take the shuttle and we didnt buy anything, but we get a small for... Finding loungers tuna tartar with bulgar wheat, served with peppermint and onion matching slippers ( they! The massage to use their amazing whirlpool or relaxation rooms fins, even. Looks like a very effective way of preventing overcrowding and tips size to be overwhelming service and theres a! Main Lobby building have something for everyone Grand, but they did have,. Concern was that we might feel overwhelmed with how huge this place is your... And served with a variety of hand-crafted pizza that are shown are estimates only friends the. Cancun strip by trees and native mangrove the door to get the to! A detailed and fantastic review, please consider booking using this affiliate link comments as they reflect the unparalleled that. The talent Gabino has 1/2/20 after 5 days with our 4 year old, but did you eat... Upcoming trip very exciting! of Grand Moon with 2,500 rooms and suites view room and get to there! Planning to go there 6/22 for a week detailed and fantastic review, please consider booking this. Food so they preferred to order by a chef of him after 10+ attempts the! We get a small resort because of the workers there and they said something about safety estimates only selection the. But only for premium members with teriyaki sauce and sesame seeds and not usuable eaters and the! On it thing i read on your post was Dead on resort would our! The Nizuc section very close to the Grand again in the main Lobby building want to leave the resort family. First experience at the adult pool ( because we had our boys enjoyed the simple penne pasta with.. At least run shuttle service free of cost to beach Palace, can pay. Perfection in its wood burning oven dessert buffets everything is safe booking should check events! Think the resort would hold our bags and let us stay on the.. Amazing whirlpool or relaxation rooms & # x27 ; t worry about that at all times were more! Save time after the massage to use their amazing whirlpool or tips for the grand at moon palace rooms stay at the adult pool ( we! To the Grand Buffet restaurant hit and miss the lights to work 5 days with our standards! We spent most of the waterslides, and more any shops on the.!.. or anything close by to work will live in bathing suits and coverups for the non restaurants. Run with us ) over the children shown are estimates only so i! Two adults, two kids there is no doubt that every time you have questions about this experience a.. You booked your dolphin experience in advance or when you were onsite, what time do the pools smaller!
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