We want to provide you with the most comprehensive information about, the Virginia Lottery, and we want to do so in a timely manner. WebFor further assistance, please contact the Player Hotline at 1-800-252-1775 or support@illinoislottery.com. You can buy Mega Millions tickets from lottery retailers/agents in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? If I find out she won the lottery I am going to have issues lol, especially since there was a winner of that lottery, Im waiting to see where the winning ticket was from. My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. This is the first thing to understand there are 2 main kinds of these messages. All draw game prizes must be claimed within 180 days of the drawing in which they were won. However, you can ask for a reprint of the receipt. Im a paying customer and very upset cause this isnt the first time it happened thank you. Here I explain what they are and what you can do about it. In these cases, you must bring the ticket to the store where it was purchased and the store will validate it. The easiest way to do this is to check the Postcode Lotterys official winner list, which lists all the winning postcodes since the first draw in 2005. What could that possibly mean? Subscribe To Comments? The Virginia Lottery places a high priority on the protection of your confidential personal information. play the game!) She took my money because over $599 and it says see the retailer because I won something. When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. It is likely that the person will need to check and correct their data before the lottery can be entered.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-medrectangle-4','ezslot_9',156,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0'); Additionally, the website or app may have certain requirements for contact information in order to enter a lottery, such as age and location, and if these are not met, the system will be unable to process the contact information of the individual and the lottery will not be able to be entered. Your lottery ticket says 'results not in' because it's too early to check that ticket. Or getting told theyd won the jackpot when they actually hadnt? I always buy my tickets from retailers like Circle K or the machine. If you try to scan a lottery ticket before the draw has taken place, most machines will say results not in. So did they keep the ticket? Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. On the California lottery my ticket says file claim form but does not say how much the prize is, what does this mean? Did you get my scratchers tips yet? Today, all American lotteries participate in Mega Millions, including the Virgin Islands Lottery. Wed all be interested to know (especially if its really good news! Ill explain why it happens in a moment. Some of the nine tickets are five dollar And obviously the thieves dont know the access codes/passwords to be able to activate the tickets. I have a scratch-off that says file a claim and the nothing amount appears and theres no winning combination and the rest of ticket says no winner. Im thinking that this ticket was cash in. If you are a Mega Millions jackpot winner, you will have the choice of a Cash Option or an Annual Payout. Then I scanned the rest of the winners I had and all of them scanned fine. I bought a $10 scratch off and its a winner, but when I scan it the scanner says see retailer. But also just check the numbers to see if its a winner. No, it cant be that until you claim they dont know who bought the ticket. Only accept tickets directly off the roll. This can be done via telephone or email, and the claim number for the ticket should always be referenced when contacting the Lottery. Jessica Donaldson // Jul 24, 2021 at 10:44 pm. In a lotto game like Mega Millions, the order in which the numbers are drawn does not matter. In most cases, you must be residents of these jurisdictions to participate in these purchase options, but in all cases you must be physically within their borders when you make any online ticket purchases. Which is why the terminal is asking for the scratch pin (which is a hidden i.e. Yes, you can call the CA Lottery if you have questions about a ticket. Sara Townsend // Feb 25, 2023 at 11:35 am. There is a network/system problem so just try again later. He just gave me back the ticket. My ticket says cant process see lottery retailer what does that mean? So bear in mind if your lottery ticket says see retailer this is actually the lottery company looking out for you! What can I do about it, am I just screwed? This happens quite often (with apps and sometimes with the self-scan machines) I talk more about what see retailer means here. I found some old scratch off tickets in an old purse I used to carry. Your Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. To be honest it sounds more likely that the scanner actually just said Winner $3. My girlfriend scanned a Mega Millions ticket today and it said see cashier. Check your ticket closely and see which draw dates are printed on it (all tickets will state what draw dates they cover). For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. You asked for this Saturday, they accidentally gave you next Saturday. If it really says not a winner, then it most likely isnt. This could be because the person has either provided incorrect information, or the system is unable to verify the information provided. In these cases, it can take up to eight weeks for a claim to be processed. Note: In some instances, your ticket has expired because youve exceeded the time limit and the lottery company ended the game. That code is logged when a lottery ticket is sold or a winning scratcher is scanned by the retailer, so the lottery company will then have a record. More information. However, if the amount you have won is relatively small, you may be able to arrange for the prize to be paid directly into your bank account. They will decide whether to honour your winnings. You can try putting in a claim form for it, but if it is expired then its really up to the lottery company if they pay it or not. I went back to Circle K, they could not fix the problem and gave me a refund was the pack not activated or did I get cheated. So I threw them out and now Im literally so upset because I really could use any winings at all :'( I am so bad at checking overy ticket so I always scan them to see if Ive won. Yes they can. Just wondering. Thank you. Can a Mega Millions jackpot winner claim the prize anonymously? We're closed weekends and holidays but would love to help you Monday through Friday, 8:30 a.m. to 5 p.m. All of our Customer Service Centers are listed below. Sounds like a $2 winner. Worst that can happen is they tell you it isnt a winner. Today, every store that sells lotto have an additional scanner just the players, so they can personally check their own lottery tickets. Can you imagine the disaster that would unfold if somebody entered the wrong numbers and people started getting paid when they hadnt won? A player presented a Lotto Texas ticket The amount of time it takes to receive your winnings from the California Lottery depends on the prize amount and what type of payout you select. Youre suggesting he kept your big winner how much was the win on the 4th ticket? For more information, talk to you lottery sales representative or contact Retailer Services at 800-375-6886 or They might identify themselves as being with Mega Millions or another legitimate lottery, even though Mega Millions is a game, not an organization, and is only sold through participating lotteries. We went back to the car, my wife said she knew she had winners. In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. It generally takes longer to process claims for larger prizes, such as Powerball and Mega Millions. Your lottery ticket says results not in because its too early to check that ticket. Check with the lottery in your jurisdiction. Message says: Game not available. Jennifer Gibson // Nov 8, 2022 at 1:28 pm. It was the AZ lotto retail office and I filled out the claim there and they kept the ticket. Can a retailer sell me scratchoff out of sequence. Go to the lottery office and tell them what happened. You will usually be contacted by telephone or email, but they may also contact you by letter in some cases. So does that mean I dont get the winnings, I dont think thats fair I won $440. If they telephone you, they will leave a message asking you to call them back. WebFAQs. If the ticket is a draw game ticket, then collecting on the winnings takes longer since there has to be a drawing and processed first. Youll actually get a message more like results not in. Just the Jackpot tickets are not eligible for any other prize levels. You may find that we've already answered your question, and we're totally game for saving you that extra phone call or email! Regina Goldinger // Aug 4, 2022 at 9:17 pm. and check it yourself first. Disclaimer: To play any of the online lotteries featured on this site, you need to be an adult (usually 18 years of age or older) and visiting from a jurisdiction in which playing online lotteriesis legal. Please check with the Mega Millions lottery in the state closest to you for retailer/agent information. Be aware that failing to pay a valid prize that you are required to pay is a violation of Lottery rules. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. Instead, when you win the lottery and scan your ticket in the machine it will be nice and subtle, and tell you to claim at the lottery office.Thats for your own security. Just check the numbers against the official result. It did not say that I had won, but shouldnt that technically mean I did win? After all, you wouldnt want to lose a winning ticketto a technical error that may be easy to solve, right? Just wanted to know if this can happen, or did the clerk take it for himself, toss it and get it later. Please let me know or guide me to who I should contact. Why Does My Lottery Ticket Say Results Not In? What does she do? . Double check the ticket again to be sure. By: Author Olin Wade (Remodel or Move Stuff). Mega Millions is not affiliated with and does not endorse any company claiming to sell our tickets around the world, online or otherwise. If you bought the ticket cheap from a dodgy friend of a friend down a dark back alley (or the person who gave it to you might have! After all the website has the final say about what hit. In the future if you scan a lottery ticket & it says see retailer take it & make a copy or picture of it then check with the retailer. My ticket says see retailer for processing it doesnt say this ticket is a loser or winner. The scanner will NOT scream winner, winner, chicken dinner, now please mug me and steal my ticket because Ive won the jackpot. Winning numbers are posted shortly after each drawing. I play the Lotto America and I checked all my tickets today and on the last ticket it told me to present my ticket to a lottery retailer. Because Mega Millions is sold by individual lotteries, there is no official game app. Self-scan machines used to announce a winner, but there were some cases of people stealing tickets from winners identified in this way. is unable to be processed. Yes, you can check if your postcode has ever won the postcode lottery. expired) nothing you can do here, other than remember to check your tickets earlier in future, the ticket is damaged and not scannable if you think youve won, put in a claim form, its possible, though rare, for a misprint or faulty ticket all you can do here is contact the lottery company and hope they honor any winnings it shows. The crooks usually try to get you to wire money for taxes or fees, or may try to get you to provide them with a bank account number, which they will then clean out. If I was told its a winner and he stapled the receipt to the ticket I would of asked for my money. Are they or could they try to take my winnings I have a disputed hospital bill thats not state ran that was sold to collections so it cant be that right? Do you still have the ticket? Public disclosure laws vary from state to state. Additionally, any winnings over $5,000 may also be subject to additional Federal withholding taxes of up to 37%, which would bring the total amount of taxes owed to $446. The ticket may well have expired, but if it was trying to tell you that then you would get a more user friendly message (saying see retailer for example). I want to know if you can please allow me to see my old friends tickets from the past month or so. I play the lotto America and when I checked my ticket at the lottery machine it told me to present my ticket to the lottery retailer and thats all Any tickets of the same type would give the same message if expired. Some restrictions do apply. This is one of those lottery questions that can make your head spin. Please report it to the lottery company and their security/fraud department will investigate. I scanned a ticket today it said see clerk. Feel free to give us a call at (804) 692-7777, and we'll be happy to help in whatever way we can. WebLottery.com is a ticket management service, which means we manage the interest of your official lottery tickets on your behalf. I bought a $1 Year of the Tiger scratch ticket. Hopefully its good news . Your ticket will say invalid if the ticket has expired (yes, lottery tickets do expire).Scratch off tickets do have an expiry date. Unlike some multi-state or multi-country lotteries that have central offices, all Mega Millions duties are shared by member states as part of their membership in the game. it didnt scan correctly make sure you ticket is nice and flat, and scan again, the lottery network is temporarily down or overloaded just try again later on, your ticket is old and no longer valid (i.e. The message file claim form may mean youve won over $600. If they break in and steal rolls of tickets that have not been activated yet, the tickets cannot be claimed. Copyright 2023 Virginia Lottery All Rights Reserved. By September 2002, Washington had joined Mega Millions and in December 2003, Texas began offering the game to its players. It says contact the lottery at 803 number what does that mean? Were they supposed to tell me more? Here I explain what they. My wife and I stopped in a Circle K to get some tickets and cash in some winners. Personally I dont put up with bad service like this. Alternatively, you can access the Postcode Lottery help center, where you can find detailed guides and FAQs to help you with any problems you may encounter. His screen was off at first then he turned it on and I only saw 3 winning tickets which he paid me $15 for and then he said here you can check your tickets again at the machine to make sure. The Postcode Lottery customer support team operates from 9:00am to 5:00pm Monday to Friday, and can be contacted on the free-phone number, 0808 10 98 765, or by email at [[emailprotected] co. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_17',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');The team will be happy to answer any questions you may have regarding the lottery, or help to process any changes you may want to make to your account. I had this recently then had the cashier at my local gas station check it and she said it was not a winner and tossed it. Probably not. If youre 100% certain the ticket has not won anything, then you dont have to do anything. Annuity option: Provides for an initial annual payment followed by 29 annual payments. I have bought so many tickets lately and wondered why Ive only won $10. The lottery network itself could be experiencing errors. When I scratched the numbers, one of the numbers was 43, but the written number was ftythr, or 53. So the assistant offered you the next draw? Never heard anything like it before, if anybody knows or had a similar incident please let me know. So it could be either. I also entered it manually and got the same message but I have no idea what that means. I scratched and scanned on home app. Most likely that you have won something. There are nine ways to win in Mega Millions, and prizes range from $2 all the way to the jackpot. It should just work again if you try it later. There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. Cannot process contact Lottery usually refers to a situation where a person, usually through a website or app, is attempting to enter a lottery, but for some reason, their contact information (name, address, phone number, etc. ) Contact the lottery company and ask them to look into it. Winners who choose the annuity method will receive an immediate payment followed by 29 annual Mega Millions payments. Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. In fact, anyone who believes their ticket is a winnerespecially if they think its a big oneisnt going to just move on when they receive an error message while scanning their ticket in. why does my lottery ticket say results not in? Call Hotline will display when a validation is attempted on a ticket from a Why would they put a hold on it? Please help me! As I recommend here to protect yourself from (rare) scams, always sign the ticket on the back when you get it, and play the game/check the ticket by hand. . Should I play the same lottery numbers, Lost was a super popular TV show broadcast back in 2004-2010 (covering 6 seasons). But if you manually check the ticket does that sound right? (2 and 3 look pretty similar on those small screens). LIVE CHAT is available from 8 a.m. Or just dont buy there again, go to a store where you get good service. Find your lottery on our Where to Play page for more information. I scanned the ticket and it said see the retailer. In other situations, it may just be that all prize money was paid out and non-winning tickets were cancelledmeaning it was a loss, anyways. Ill be here at [removed for privacy]/same time, same place and Ive talked to the dealer here about this plan. Then the next day I scanned it again and it says not a winner. Did you ever get your answer for this question? I dont think so, its a machine error code. You can try throwing yourself on the mercy of your lottery company and putting in a claim, but they have no obligation to pay out on an expired ticket. Did you get my Lottery Tips emails yet? So we went down the road to another store. If a jackpot prize is not claimed within the required time limit (which varies by state), each participating state in the Mega Millions game will get back all the money that state contributed to the unclaimed jackpot. . . :-) So how long does it take, Lotteries pay out big prizes, but how does the lottery make money? Or possibly even the # symbol which some people read as number (also called hash or pound). Let them investigate. But you might also see a more specific message where the lottery ticket says not active. In California, lottery winnings are subject to both Federal and State income taxes. If you stumble into issues with your ticket, its important to ask questions and consider every possible scenario. They are well researched also.". Not at all! Cynthia Hosford // Jul 8, 2022 at 10:43 pm. I purchased a $10 Lucky 7s ticket on Monday at Meijer gas station at Belleville and Tyler Rd. Its not right, I have the ticket. Also, keep in mind thatlottery retailers make commission not only on the tickets they sell but also on any prizesincluding jackpotsthat their customers win, so it's in their best interestto help you figure out what the issue is. Claim periods vary by jurisdiction based on local rules and regulations, so the time period for claiming prizes ranges from 90 days to one year from the draw date. Can you find out who the retailer is from the code on the ticket? I had that happen to me once. I scanned the ticket and it said that I had to go to the lottery office to claim my prize. I was excited, because my But the cashier kept my ticket and stapled something to it and said it wasnt a winner, and kept it. Or just an error. Mine just says see lottery. Cannot process means it couldnt check the ticket to find out if it was a winner or loser. Can check if your postcode has ever won the postcode lottery K to get some tickets Cash! 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