Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. And now we couldnt see anyone in there. Thank you Dena and Dr Kamen. I will never use this again and wish I had never gone here to begin with. Thanks for saving our baby!! They had done extensive bloodwork 6/16. My puppy was having some bad, Jenny T. said: The staff is amazing and we always feel welcomed when we show up., Our experienced mobile veterinarians will arrive at your home, ready to tend to your, Alex P. said: My 4 year old German Shepherd mix has been going to this location for, HEAL Veterinary Hospital + Pet Rehabilitation, Whitney F. said: Great vet!! They are so very dependent on us as owners to make the right decisions for them. She made everything a lot easier. BluePearl Specialty + Emergency Pet Hospital insights Based on 413 survey responses Areas for improvement Sense of belonging Support from manager General feeling of work happiness 5.0 Great place to learn and develop skills, and good benefits Kennel Assistant (Former Employee) - Southfield, MI - October 27, 2020 Overall Please avoid. Worst veterinary experience I have EVER had- DO NOT GO HERE!!!!!! Thank you for everything! It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question Home. Showed us much love and compassion for our loss. Get more reviews from your customers with Birdeye. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. Don't take your pets here. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! We have been a regular client for almost 3 years now as our dog has had 2 successful eye surgeries and is seen regularly by Dr. Aquino & Dr. Romine. Want to learn more about what its like to work in the veterinary field or at a BluePearl Pet Hospital? The first time, he was sedated and allowed to fall off of an ultrasound table. More recently, they have been an excellent care team for our cat who was diagnosed with cancer, among other things. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Read more Ask the Community Ask a question . After a long internet search I figured out she had parasites and a $65.00 treatment took care of the problem. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. The people are terrible. BluePearl | Jobs and Careers State Job Category Schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training! I'd give ZERO stars if I could. I felt at ease while she was there because I could tell they genuinely love and care about the wellbeing of animals. Our dog was in need of emergency care for ITP, a blood disorder that sees the bodys immune system attack and destroy the blood platelets. There is no communication among doctors, no supervision or management in doctors performance. Meet our team of veterinary specialists here to help you and your pet. Would also love a location downriver! Either way we would like to have her stay overnight ($1458) and possible emergency surgery ($4560). I can only think that their hard earned degrees and years of developing finer medical skills are wasted and greatly compromised by having to work in such a place. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. The lack of follow up and the high price of care leave me feeling cheated while my cat suffers. I left my baby there for them to start her treatment. I waited two days for a call back TWO DAYS. They take peoples money and charge people for things that werent done! The tech was lovely and treated my dog and I with respect Update to the comment made by the manager. BluePearl Veterinary Partners, Southfield, MI. If there was a zero star this ER would get it. They were straight up with how much it would of been. Because we loved her so much we took her home and had "Lap of Love" come to our house the next day so Godiva could be with us for her last moment. Our experts provide the best in diagnostic and therapeutic services. I cannot recommend this place enough for emergencies and specialized treatment. Abby wa breathing fast unresponsive and suffering. Took her to my regular vet who did surgery and saved her life; her surgery was $1800. copyright 2023 BluePearl. They're more concerned about profits than the pets they take care of. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom communities. The bill was over $4,700.00 to pull the cats teeth. Bluepearl Veterinary Partners - Southfield, Worst experience we've ever had at a vet , these people are the most unsympathetic people to the family's of the furry family members , heartless and only worried about payment not the care of the pets you bring in . The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. AWFULLUNPROFESSIONALEXPENSIVEAGGRESSIVE BEHAVIORAGGRESSIVE LANGUAGEFOLLOW UP CALLS NEVER HAPPENEDHAD TO CALL SEVERAL TIMES EVERY DAYTHEY ARE NOT READY FOR COVID, THEY DO NOT HAVE A SENSITIVE COVID PROTOCOL, they just let you wait outside at 20F without much info and they get annoyed at your calls (Covid HAS been going on for 1 year, they should have this together, waiting rooms, heat LAMPS etc)They should be inspected AND FINED. We left. They were supportive. He is a fantastic surgeon and cares deeply. A few minutes of your time may stop the corporation and their despicable board of directors. Ended up with my cat died so soon I dont recommend this place at all. I have a 9 month old puppy who went into surgery for scrolled catilage and extra tissue in the eye. BEWARE - We took extra care to schedule a critical follow up procedure for our dog that got surgery out of town. Here are 8 tips for writing great reviews. Yelp users havent asked any questions yet about BluePearl - Southfield. I wish I wouldve never brought my dog here. Were happy to help. Research, compare, and save listings, or contact sellers directly from 1,663 2023 Silverado 1500 models in . Thanks again!! If you want cheap, go somewhere else. We are about to have acl knee surgery. The absolute worst vet care! I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. i had to go get for an ultrasound and the vet, the tech, the check out person, were all non caring, way less than empathetic for your pet, and just want to rubber stamp your paper work so you can go to check out and give your credit card to a less than empathetic, non caring check out person. I will not go there again. Easy, done. Yelp users havent asked any questions yet about. They wan My dog Abby started throwing up blood. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. Submit. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. He had a long list of health problems and the doctor and staff were extremely careful with him, as he was very sick and old. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. I've taken 4 different dogs to Blue Pearl over the last 10 years. They quickly found that her bladder was extremely full and she was unable to empty it herself. This was my last memory of my beloved cat at Blue Pearl. I waited more than 6-weeks for an appointment. I called back. Has anyone started a class action against this place? The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. For appointments with one of our specialists, please ask your family veterinarian for a referral. Never again. The littlest logical disagreement or opposing logical opinion can set them off like I'm there to serve them and take care of them. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. Beat local competitors. Each time has been an emergency, and stressful for me and the dogs. Blue Pearl Pet Hospital is amazing. He was only 4 years old. Find articles, interviews, and more in our career blog. Yes, owning a dog can be expensive if you have an injury or illness. Was there 2 hrs & CCL diagnosed. Our 11 year old pup was not up to more aggravating tests. Some of these people I really don't think have a heart. Visit BluePearl - Southfield, your local BluePearl Emergency Vet Hospital BluePearl - Southfield 29080 Inkster Road, Southfield, MI 48034 (248) 327-0884 Map & Directions Submit Business Hours Mon: Open 24 Hours Tues: Open 24 Hours Wed: Open 24 Hours Thur: Open 24 Hours Fri: Open 24 Hours Sat: Open 24 Hours Sun: Open 24 Hours You will get some people that are personable and helpful, but it seems you get just as many on the other side. Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. Never will I ever use this vet or recommend anyone go there all the kind words will never bring my baby back I walked in with a dog not feeling ell and walked out 3000 dollars later with a box of ashes. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. We appreciated all the care and comfort during a troubling time. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. BIG difference. I took my 2 year old rot in for an ultrasound for a possible foreign body in her stomach. Exceptionally disappointed. Copyright Veterinarians Of America 2020. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. Depending on the specialty department students will be able to observe procedures like ultrasounds, echos, scopes, MRI, CT, chemo treatments, radiation therapy and . KEEP YOUR PETS AWAY! My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer whats most important to our Associates. Have questions prior to your visit? Each time, we were provided with options and excellent service. Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. Thorough, friendly, great customer service. If I was dealing with someone else's animal and I couldn't give them 100% of everything I had, I would go look for other work..because I wouldn't be able to sleep at night. He let me know that the critical care doctor would take over and call me in a few hours. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. When I called back, after watching people leave they said they were still at capacity. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. They suggested euthanasia or $10,000 treatment I would have paid if I thought she had even a slim chance to survive. Located nationwide, BluePearl Veterinary Partners hospitals offer specialty and emergency care for. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. I have requested a refund and awaiting a return call. No answers. My cat did pass a week after his hospital stay, but the doctor did communicate to me that it could happen soon. We offer radioiodine I-131 treatment for cats with hyperthyroidism and have the ability to provide hemodialysis to patients with specific types of kidney disease. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater. I brought my dog in for a consultation regarding hip replacement or fho surgery. all rights reserved. Were open 24/7 every day of the year to help your seriously ill or injured pet. All of this on a standard Tuesday morning schedule. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. This place is amazing. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. Don't take your pets here. Godiva was 11 1/2 and very sick and weak. Thank you BluePearl staff! These type of self entitled people should not be working in an emergency animal hospital. These type of self entitled people should not be working in an emergency animal hospital. They tried to help her relieve herself but were unsuccessful, and the X-ray didnt give them much information. He went in emergency surgery for a urethra blockage from stones. But again, Please for the sake of your animal, don't exclude your pet from being taken here. But still no answer if they could do the procedure. They took my ill dog in immediately. The result is no coagulation of the blood and internal bleeding that is terminal if not treated promptly. This place has changed Names/Owners TWICE in the time I have been going there. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. The RX has made my dogs eyes worse then they were. Thankfully I found a wonderful vet practice that would - and that wrote me prescriptions so when - if - I refill the meds I won't waste my money paying 5x the cost. They're going in, turning a quick $$ and running away with the money!! As with everyone else, I was given a range of the possible cost of the bill. I brought my 4 year old dog in on a Sunday Afternoon. They were not optimistic! They treat them like a DOLLAR SIGN--nothing more! After going over some options, they suggested euthanasia, taking her to a clinic to have her bladder drained under sedation to buy time, ultrasound (which could provide answers, but no treatment, or taking her to an emergency clinic. I chose to put down my 3 year old dog because I couldnt stand to see her struggle and suffer. I could never afford it. I greatly appreciated her honestly and gentle demeanor. . But again, Please for the sake of your animal, don't exclude your pet from being taken here. Our veterinary specialists work directly with your primary care vet to understand your pets condition and develop the appropriate treatment plan. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. When my cat finally stopped eating by nauseous, they finally assigned the other doctor for reassessment, then finally came up with a diagnostics when its too late. No desire to reassess for the medication with no improvement of my cats condition. Read the reviews on this place and other emergency vet facilities. Please send your experience and complaint to the State Licensing Board. They do not offer dialysis which would have probably extended her life. He went in emergency surgery for a urethra blockage from stones. Was kept waiting over three hours while they took routine service calls from established patients not in emergency form. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. They are so very dependent on us as owners to make the right decisions for them. I just dont want anyone else to have to feel like this. Lastly file a complaint with the BBB. Learn more about veterinary specialists. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. Description of Elective Experience: Students will learn how to perform an exam and localization of the problem. But they could give me a list of veterinarians to call. PETS in Lancaster is the best ER in the area. Took my a They told me (shamed me actually) into saying that the dog would only live another 3 months without treatment. As others stated - this is a money driven business, rather than a compassionate vet clinic.The person was cold, mechanical and I doubt ever was a pet parent. Wow, were they wrong!! They were polite and caring, professional employees . Their calming care of Sam helped us say goodbye to a wonderful 14 year old cat. She called me with news that was devastating. They were straight up with how much it would of been. $5,000 for a 2 night stay, bla Blue Pearl saved my pug, Jack's life!! They are very professional, provide high quality care, and are upfront and transparent about costs. The vet called and said she was worried. They left our dig in a room in an emergency situation for an hour and a half with us never coming in to check on him in that time we had to go out several times to come check on him . He hit his face and they returned him laughing about how More, I took my boy Wesley to blue pearl for emergency. She lived 3 more healthy years!! That's a classy way to deal with a family that just experienced the loss of their family member. Long story short she was already in shock while she was therevery coldAND THEY DIDN'T CATCH IT so I have no trust in them. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. There is a problem form the CEO down. They saved my babys life. Vet actually, Dana J. said: Dr. Jeffrey M. Young, DVM and the Staff at Meadow Central Veterinary. BIG difference. I will never forget the mournful look she gave me as they led her away. Do not go here! Very pleasant and caring as should be the case. BluePearl is reshaping the world of veterinary medicine. I spent just under $2000 for the surgery (not to mention almost $200 just to do a consultation). We were able to keep her comfortable in her waning years. Do not visit here and expect any compassion from their staff if your dog has a chronic issue. Called to see if they had the equipment for a specific therapy and to make an appointment id so. They didn't want to give me a script after I already spent thousands on a pet that has very poor prognosis. So i had to decide the worse. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. Terms Read the reviews on this place and other emergency vet facilities. We also ensure all reviews are published without moderation. BluePearl Pet Hospital Veterinary Emergency Service. Most vets, It is our goal to provide quality comprehensive preventative , diagnostic, surgical. But be prepared if you got the money to pay to do surgery then put it out there. The next day, she got to come home with us. He was in so much pain & blue pearl took care of him immediately! They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. Our expenses were NOT out of line with the level of care. You are here. Not offering any treatment or other suggestions. They have customer relations but they don't do anything. He said he'd look into it. They treated us with such compassion. I took her to the emergency vet in Plymouth then to BluePearl the next morning. Open Now. I rely on Blue Pearl to give my dogs the best care available, and will continue to do so. I said we would wait in the parking lot and call back in 30 minutes. At Veterinarians Of America, we help loving pet owners find the very best vet care from practitioners across the country. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Even when you call around, i have found they are all the same price. In an emergency, call ahead to your BluePearl vet and let us know youre coming. BluePearl Pet Hospital 81 reviews Claimed Veterinarians, Emergency Pet Hospital Edit Open 9:00 AM - 9:00 PM See hours See all 25 photos Write a review Add photo Save Review Highlights " Shout out to Dr Snell the doggy surgeon who also helped drain the infected fluid on the same day as diagnosis. All of the care specialists were concerned and helpful. You guys take advantage of people in their most difficult times. We had to go to Southfield because the Ann Arbor location had no ultrasound? Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. It seems like Alley G. And I had the same experience. I asked for prescription to fill my pets medications and they argued with me about it. I was sent home and waited . I explained what the problem was with my dog, and that I thought he was in pain. Learn more about Birdeye. We've also been through ER a couple times, the visits were okay but each time it has always been at least a 2 hour visit. Got multiple diagnoses from doctors there and once I picked up my dog who did get better. He saved our dog once already. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. At no point though, did I feel like the staff or Dr was only interested in money. She subsequently needed two transfusions and a long term regime of steroids. I truthfully dont care about your vets qualifications in this regard. Our state-of-the-art hospital provides emergency service 24-hours a day, 7 days a week, 365 days a year. When I called for prescription to stop it, would not give it unless I came in for another exam. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They are transparent and caring. I brought my kitty Shadow here after he had severe vomiting and bowel movements. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. that were incredible and the quality of care was outstanding. I felt very confident having them care for my sweet, sick kitty. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. All of the care specialists were concerned and helpful. 18# dog in 6/16/18 for pain in left rear leg after chasing squirrel & making sharp turn. Dont take your pets to this place. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. It breaks down if you got the money or not to take care of it. Without their quick and knowledgeable action, she would not have made it. Nicole W. said: I wish I could give a million stars!! Our specialties include surgery, oncology, cardiology, dermatology, ophthalmology, radiology, neurology, and internal medicine. Old cat research, compare, and incapable of being compassionate and of. In left rear leg after chasing squirrel & making sharp turn ( not take. I will never use this again and wish i wouldve never brought my dog i... Category schedule Job Function Country 1171 Results Posted Veterinarian - emERge Training at... Figured out she had parasites and a long term regime of steroids all the! 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