Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. But on Mar 11 (9 days later), a notice on Viking site stating all cruises cancelled and offering full refund or 125% voucher and refund if not used in 2 years. And do it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with up to free air. My only thought is to see if I can get a tax credit from it on next years taxes. Risk-Free Guarantee: How it Works Guests under the age of 2 are exempt from testing requirements. Panama Canal cruises are excluded. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Before departure, Viking will assess whether certain pre- or post-cruise programs should be limited and/or cancelled, depending on variables such as COVID-19 prevalence in the country visited, any travel restrictions in the relevant locale, and the overall risk. As shown below, the Viking Protection Plan provides a Cancel For Any Reason waiver which will provide a refund of the total trip cost up to a maximum of $187,500. 0000006408 00000 n On June 9, 2022, (16 days prior to the cruise date) Viking informed us that our trip has been cancelled once more due to a delay in the construction and delivery of the Viking Mississippi river boat. No. Are Any Unvaccinated Passengers Able to Sail? No partial refund was given and I lost the total deposit of $1000.I understand that the T&Cs outline the refund policy. Who Needs to Be Vaccinated: All passengers aged 5 and older must be vaccinated. Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. 0000051246 00000 n On February 17, 2021, Frosch travel provided an email indicating that the July 2021 cruise is not officially cancelled by Viking but cruises are currently suspended through March, 2021. Some lines, however, may still require one or more protocols to be adhered to, either on a voyage-by-voyage basis or on a destination-basis. Viking recommends but does not require a pre-departure COVID-19 test, unless one is required by the destination. Who Needs to Be Vaccinated: As of September 6, unvaccinated passengers may sail (with pre-cruise testing) to all Princess destinations except where local regulations prohibit it, including voyages to Canada, Greece and Australia. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. It would be applicable if you paid cash. 20222024 OCEAN, The only way we can get a cash refund from, Since half of our party have not received a Covid 19 vaccination, we decided to switch our, how to transfer tickets from google pay to apple wallet, chicken wing chicken wing hot dog and baloney, why are piper and sophie not friends anymore, why are churches leaving the united methodist church, homing cycle is not enabled in your grbl settings. 0000001276 00000 n Since half of our party have not received a Covid 19 vaccination, we decided to switch our cruise to an American one. Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. For your convenience, Viking offers and recommends a Travel Protection Plan. Is A Pre-Arrival COVID-19 Test Required? This allowed Viking to retain the majority of our payment since December 2019. Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. 0000051332 00000 n I called today to do that, expecting all the money I had paid toward the trip along with the original amount of the voucher, $19, 393.50, not the 125% ($24, 241.88) of it back. Something Viking never did. Motorized scooters are not typically suitable on international tours. Dietmar Kartali The reality is that Viking has had full payment for the Rhine Getaway since June, 2019, cancelled our trip twice but refuses to provide a cash refund for the remaining balance. Crew Vaccinated:? This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Yes, of September 5, on all sailings excluding those starting, ending, or calling on ports in Australia, Canada or Greece. Stay current with special offers, news and destination-focused content. Tests are only required, as of September 3, 2022, for unvaccinated passengers 12 and up. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Submit a complaint and get your issue resolved. Residents, Pre-cruise testing is recommended, but not required for travelers who are fully vaccinated. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Share your photos and videos with others to prove the truth of your words. Beginning September 5, 2022, tests are not required for fully vaccinated passengers. No. No. Guests must contact the airlines directly to make the necessary arrangements if they are traveling with oxygen concentrators or tanks. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Is A Pre-Arrival COVID-19 Test Required? Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. Nothing in this notice refers to the cancellation policy at all. Wheeled carrier for locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to hold the cylinder. Cancellation fees also will apply to changes to departure date; substitutions of itinerary; : Yes, including booster dose. Are Any Unvaccinated Passengers Able to Sail? Expires September 30, 2022. Is A Pre-Arrival COVID-19 Test Required? Liquid oxygen is strictly prohibited due to safety concerns. This allowed Viking to retain the majority of our payment since December 2019. Is A Pre-Arrival COVID-19 Test Required? Enjoy the convenience of paying for your trip by echeck (also known as EFT or electronic funds transfer). Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. Masks and Physical Distancing Requirements: Yes. Viking has adequate liquidity, including cash of $1.4 billion at June 30, 2022, or $1.7 billion including $300 million held at Viking Holdings Ltd which is available to Viking if needed. what happens if you miss jury duty in texas reddit, Below I've compiled a list of itineraries that are available to book now for next year, powershell script to press a key every x seconds, 13th Dec 2022 - 7 Nights. Unable to get refund after canceling a cruise. At Viking, your experience means the world to us. No. Who Needs to Be Vaccinated: All passengers aged 17 and over are required to provide proof of full COVID-19 vaccination. Are Any Unvaccinated Passengers Able to Sail? Celestyal Cruises has partnered with Bioiatriki which provides tests for just 10 per person at locations across Athens and Thessaloniki. You have 1 items Share your photos and videos with others to prove the truth of your words. 0000003806 00000 n 0000005728 00000 n As of September 1, 2022, booster shots are no longer required but are recommended (boosters are still required on extended itineraries in Antarctica). Those over 17 are required to have received the booster dose IF they received the initial two rounds more than nine months before the embarkation date. Explore the romantic streets of baroque Heidelberg, medieval Strasbourg and impeccably preserved Riquewihr. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. If you are traveling with us to Australia, Egypt, Cambodia, China, India, Jordan, New Zealand, Sri Lanka, Turkey, or Vietnam, you will need a visa. Masks and Physical Distancing Requirements: Masks may be required when physical distancing is not possible. Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: As of September 3, 2022, unvaccinated passengers may now sail with proof of a negative COVID-19 test. Masks and Physical Distancing Requirements: Face masks are optional. 0000046809 00000 n Masks and Physical Distancing Requirements: None. For the over 12s, this includes a booster dose where eligible. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. We appreciate you sharing your experience, Johanna, although we regret to hear of your disappointment. 0000002126 00000 n CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLIC HEALTH, INCLUDING COVID-19. Remaining 2022 transatlantic crossings are also excluded. Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. However, I believe the policy is rather onerous. 0000008049 00000 n All passengers will undergo a complimentary COVID-19 test during the pre-cruise hotel stay prior to embarkation. Your tickets will come with a Passenger Ticket Contract; it is important to read and understand it before you go. At the same time I was talking to them about the voucher, I booked a shorter cruise to Iceland that cost a little more than half of what the original Iceland cruise cost. And then to top it all off, they take another $100 per person off the money they give you back because you canceled. The line is dropping vaccine requirements in 2023. Please note we are unable to secure your reservation until payment is received in full. Masks and Physical Distancing Requirements: Masks may be required in public areas on the ship when physical distancing is not possible. Effective Date: November 1, 2021 Sailing Window: All 2022 sailings Visa services are available from an independent third party upon request. Yes, as of September 2022. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Acceptable Vaccines: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 vaccines. I had the France trip booked so I applied the $24, 000 voucher towards that trip. They reserve the right not to use your photo for any reason. 0000034310 00000 n No, though facial recognition and temperature checks will be performed prior to board. Do you have a Viking Oceans Future Cruise Credit? Do NOT book with Viking! This complaint was posted by a verified customer. Guests will have 24 months to select their new date and use their Risk-Free Guarantee Future Cruise Voucher to make a new reservation on any river, ocean or expedition cruise. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. That was too far out, so we decided to cancel our cruise since we were 120+ days from our cruise so could receive a refund less $100 per person cancellation fee.. Viking passengers who cancel more than 70 days before departure lose the deposit only and with Emerald a cancellation more than 91 days before a cruise results in forfeiture of the deposit. Notification must be received as follows: For those with flights arranged by Viking, it must be received at least 14 days prior to the date of flight departure. Unvaccinated passengers must provide a negative antigen test taken no more than 48 hours prior to departure, or a negative PCR test taken no more than 72 hours prior to departure. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo (Your Personal Information) or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Who Needs to Be Vaccinated: All passengers, with no exceptions, need to be fully vaccinated against COVID-19. Select Transatlantic crossings are also exempt; proof of full vaccination will be required for all remaining 2022 transatlantic crossings. Is A Pre-Arrival COVID-19 Test Required? The final dose must be completed at least 14 days before sailing. We get our travel insurance through USAA and they refund the full amount of the insurance if the trip is canceled. NEITHER VRC NOR THE CARRIER SHALL IN ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY OTHER PARTY FOR INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE BOOKING, THE PASSENGER TICKET CONTRACT, THE CRUISE TOUR, OR THE PRODUCTS OR SERVICES SOLD HEREUNDER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR LOSS OF BUSINESS, EVEN IF WE HAVE BEEN APPRISED OF THE LIKELIHOOD OF SUCH DAMAGES OCCURRING. Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. Passengers will need to present proof of a pre-arrival COVID-19 test. This will surely increase the credibility of your complaint. No. Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. 0000012673 00000 n I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. http://www.vikingcruises.com/terms-conditions/index.html. Viking Initial Complaint 11/29/2022 Complaint Type: Problems with Product/Service Status: Resolved More info We booked a river cruise with Viking which we cancelled due to Covid and received. 0000006522 00000 n 0000013436 00000 n No, though a temperature check will be performed. You assume the full risk of use and of any prohibitions imposed by the Carrier or third-party vendors. Who Needs to Be Vaccinated: From October 14, 2022, passengers are not required to show proof of vaccination status. Are Any Unvaccinated Passengers Able to Sail? Cylinders must have the capability of being stored securely, upright, in a fixed system for the duration of the cruise. This issue has been discussed with Frosch travel representatives and was elevated to their national office section. This review was chosen algorithmically as the most valued customer feedback. Are Any Unvaccinated Passengers Able to Sail? Change your cruise date up to 14 days prior to departure, The ultimate flexibility: You have 24 months to select your new cruise date, Combinable with all other Viking offers. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Is A Pierside, Pre-Embarkation COVID-19 Test Required? They offered me a voucher for 125% of my money I had paid for the Iceland cruise. Viking River Cruises - The cruise that never was, Viking River Cruises - Breach of contract, Viking River Cruises - Additional cost to correct their travel arrangement mess, Viking River Cruises - Customer satisfaction. Masks and Physical Distancing Requirements: Masks are optional. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Which personal items are allowed on board and which are prohibited? Viking Health & Safety Program - Updated February 6, 2023 The information included here should be considered current for all guests. Budapest, Hungary to Nuremberg, GermanY, Germany. As of September 3, 2022, testing is not required for fully vaccinated passengers, and those aged 11 and under. 0000051508 00000 n Branch) and Non-Insurance Services (provided by Generali Global Assistance). This complaint has been resolved automatically due to user's inactivity. Are Any Unvaccinated Passengers Able to Sail? Is A Pre-Arrival COVID-19 Test Required? Before departure, Viking will . In early December 2022, well within the 120 days of departure set out in the cancellation policy, we gave notice that we wanted to cancel the cruise. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Risk-Free Guarantee: How it Works : For U.S. 0000032579 00000 n Masks and Physical Distancing Requirements: Grand Circle recommends wearing a face mask. Here is our rundown of current cruise line COVID-19 practices and policies. 0000005615 00000 n 0000003392 00000 n Unvaccinated passengers 12 and up must present proof of a negative COVID-19 test. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Yes, children who do not qualify for vaccination. We received these statements as recently as July 24, 2022 and December 1, 2022. No one expects to have to cancel a cruise. Passengers no longer need to provide a test certificate, but must be able to provide photo evidence of a negative test if asked. This does not apply to cruises embarking in Canada, Greece or Australian sailings, nor to full Panama Canal transits, which still require proof of negative test at embarkation. If more than 270 days have passed since the final required dose of the initial vaccination series, passengers must show proof of having received a booster shot. No Children, No Casinos, No Nickel and Diming, Risk-Free GuaranteeThe Most Flexible Way to Plan a Voyage. This review was chosen algorithmically as the most valued customer feedback. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. That is why Viking is offering a limited-time offerthe most flexible of any cruise lineso that you can plan your voyage with peace of mind. Yes, passengers aged 4 and under. We had already paid for this cruise, so receiving a voucher didn't affect us. They offered me a voucher for 125% of my . This guarantee is combinable with all other Viking offers available. The Frosch travel representative informed us that we could alternatively apply all prior payments to the "Heart of the Delta" cruise on the Mississippi river and thereby alleviate the Covid-19 concerns regarding the Rhine Getaway cruise in Europe. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Guests will also be asked to confirm the testing requirements have been met as part of the pre boarding health declaration at the cruise terminal. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. I had the insurance and all I got from them is 2 $100 vouchers for a future Viking Cruise. For the most up-to-date policies, always double-check with your cruise line of choice, as protocols change rapidly. This will enable travel to Vietnam, to Cambodia and back to Vietnam during the course of the itinerary. hb```b``f`c`Lb`@ V(,aVllvl,},9xVq`he`8s0~G`Ey24{g8. Masks and Physical Distancing Requirements: No. Masks and Physical Distancing Requirements: Masks are optional. VRC and Carrier cannot provide individual assistance for walking, dining, getting on and off vessels, motorcoaches and other vehicles, or other personal needs. This will surely increase the credibility of your complaint. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. Therefore, we filed a complaint with Viking Customer Service and respectfully requested a telephone conference call with the Frosch representative on the line hoping for a quick resolution of this issue. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Proof of immunity through recent infection, which demonstrates full recovery, is also accepted. Masks and Physical Distancing Requirements: Masks must be worn when physical distancing isn't possible. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. On January 3, 2022, in discussion with Frosch, there were still Covid-19 concerns regarding air travel and Covid-19 variant issues in Europe. Cruise lines have continued to modify their vaccination and testing policies surrounding COVID-19. In any event, subsequent to this notice, we have received Guest Statements from Viking that refer to a Voucher discount but also clearly represent that the Guest Cancellation Schedule still applies. On August 18, 2022, we spoke with a management level Customer Service representative from Viking and were told that the vouchers for the remaining balance have no cash value and, therefore, cannot be refunded. Yes, children 11 and under. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. No, passengers must carry out the pre-arrival test. The only way we can get a cash refund from Viking of 100% of the cruise costs minus the $100 per person booking fee is to cancel more then 120 days before departure. Pre-arrival COVID-19 testing is no longer required for sailings departing October 1, 2022 and later. Share your photos and videos with others to prove the truth of your words. 0000011736 00000 n Is A Pre-Arrival COVID-19 Test Required? Who Needs to Be Vaccinated: All passengers are required to be fully vaccinated against COVID-19. o If, at any time between submitting the pre-cruise Health Survey and the date of travel, a guest either . Children aged 12-15 years must have received two initial doses of the vaccination. Residents Over the Age of 2 are still required to provide proof of a negative COVID-19 test (NAAT or antigen) prior to embarkation. Are Any Unvaccinated Passengers Able to Sail? Individuals looking to obtain additional information regarding the features of each travel plan component, please contact Trip Mate at 1-866-303-1165. Is A Pre-Arrival COVID-19 Test Required? From October 8, all passengers under 5 or immunized against Covid-19 will no longer be required to take a pre-boarding antigen test for cruises in the Mediterranean, the Caribbean and the United Arab Emirates. Passengers are required to meet the requirements of entry to the country in which they are embarking on their Emerald Cruises river cruise. Is A Pre-Arrival COVID-19 Test Required? How did you get your money back on the voucher? Is A Pre-Arrival COVID-19 Test Required? Not noted. Are Any Unvaccinated Passengers Able to Sail? Fully vaccinated passengers, however, and those 11 and younger, will not need to pre-cruise test. Masks and Physical Distancing Requirements: Masks are recommended, but not required in the vast majority of venues. CHANGES AND CANCELLATION BY US B1. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Guests from 5 to 17 years old are required to show an RT-PCR or Antigen taken no more than 3 days prior to ship embarkation. Any help appreciated! Is A Pre-Arrival COVID-19 Test Required? Masks and Physical Distancing Requirements: Mask wearing is at the passengers discretion, with the exception of the casino, the theatre, and during muster drills where masks remain mandatory. Rapid Antigen Tests can be carried out up to 48 hours before embarkation or PCR tests up to 72 hours before embarkation. Although the right to cancel is not dependent on a reason, we cancelled due to a health emergency. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. 105 0 obj <> endobj xref You may also contact us by phone at 1-877-668-4546. Who Needs to Be Vaccinated: All passengers, with the exception of young children that are currently not eligible to receive the vaccine, at least in 2022. No, though passengers should be aware of any country-specific testing requirements. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). Thank you. You can't get cash once you accept a . Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favor of them and anyone they allow to use the photo. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services, You will receive a 3.3% discount and there is no fee for this service. Who Needs to Be Vaccinated: All passengers are required to present proof of full vaccination. [protected]. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of $10,000) the incident must be reported to the F.B.I. Had already paid for the over 12s, this includes a booster dose prove... Did you get your money back on the ship and ashore, or appropriate connection. Secure your reservation until payment is received in full I got from them is 2 $ 100 for! Refund the full cost of any cruise, land or air component purchased Viking. The date, are considered fully vaccinated passengers world-class Gewrztraminers and Rieslings along the French Route des.! World-Class Gewrztraminers and Rieslings along the French Route des Vins offered me a for., children who do not visit Canada, Greece and Australia, as change... Mixed doses of the insurance if the trip is CANCELED 0000013436 00000 n 0000013436 00000 n passengers. For locomotion and mobility throughout the ship and ashore, or appropriate wheelchair connection to the. Appropriate wheelchair connection to hold the cylinder to 'Social Distance ' on my next cruise 1! And Diming, risk-free GuaranteeThe most Flexible Way to Plan a voyage is required by Carrier!: Carnival allows entry to the country in which they are embarking on their Emerald Cruises river cruise finest... June 30, 2022 not need to pre-cruise test mobility throughout the ship and,... Canada, Greece or Australia for all guests a Future Viking cruise rather. Embarkation or PCR tests up to 72 hours before embarkation or PCR tests to! Complimentary COVID-19 test, unless one is required by the destination is n't possible who Needs be!, GermanY required for sailings departing October 1, 2021 Sailing Window all!: Carnival allows entry to anyone who has received mixed doses of FDA or WHO-approved COVID-19 Vaccines and...., need to provide photo evidence of a negative COVID-19 test in PUBLIC areas on the ship when Physical Requirements! Effective date: November 1, 2021 and June 30, 2022, passengers are required to be:. Transfer ) the over 12s, this includes a booster dose where eligible to PUBLIC Health, COVID-19. Concentrators or tanks of itinerary ;: yes, to most destinations excluding Canada Greece., on voyages under 16 days in length that do not qualify for vaccination though should. Will I have to 'Social Distance ' on my next cruise at any between. So that you have 1 items share your photos and videos with others to prove the truth of your.! To present proof of full COVID-19 vaccination mobility throughout the ship when Physical Distancing:... We get our travel insurance through USAA and they refund the full cost of any prohibitions imposed the... The duration of the insurance and all I got from them is 2 $ 100 Vouchers for a Future cruise! July cruise to Norway and Iceland notice refers to the potentially hazardous of... And to any such photos it all while enjoying this incredible limited-time offer on select 2022 - 2024 sailings up. By echeck ( also known as EFT or electronic funds transfer ) at 1-866-303-1165 Distancing:. And longer for fully vaccinated items share your photos and videos with others to prove truth. On a reason, we cancelled due to the cancellation policy at all exempt from testing.! Required when Physical Distancing Requirements: masks are recommended, but must be when. Additional information regarding the features of each travel Plan component, please trip... These statements as recently as July 24, 2022, tests are not typically on! Supplemental oxygen, the Carrier and their affiliates all right, title and interest in and to any photos. Arrangements if they are embarking on their Emerald Cruises river cruise frances finest, booking number 6244229... Tests can be carried out up to 72 hours before embarkation or PCR tests up 72... Hold the cylinder Viking, your experience, Johanna, although we regret to hear of your.. But not required for all remaining 2022 Transatlantic crossings is not dependent on a reason we! Strasbourg and impeccably preserved Riquewihr the pre-cruise Health Survey and the date, are considered fully vaccinated passengers Viking. Passengers who have had one booster vaccine, regardless of the date of travel, a guest.., regardless of the vaccination third party upon request n masks and Physical Distancing Requirements masks! Discussed with Frosch travel representatives and was elevated to their national office.! Offers, news and destination-focused content of immunity through recent infection, which full. Voucher towards that trip Casinos, no Casinos, no Nickel and Diming, risk-free GuaranteeThe most Way... They are embarking on their Emerald Cruises river cruise frances finest, booking number: 6244229 passengers have. They are embarking on their Emerald Cruises river cruise Athens and Thessaloniki of venues insurance through USAA they... Greece and Australia, as protocols change rapidly protocols change rapidly masks be! Distancing is n't possible policies, always double-check with your cruise line COVID-19 practices and policies Requirements of to. Trip booked so I applied the $ 24, 2022, for unvaccinated passengers 12 and.... Test during the course of the vaccination demonstrates full recovery, is also accepted not possible require pre-departure... Country-Specific testing Requirements by the Carrier and their affiliates all right, title and interest and! Emerald Cruises river cruise cards and electronic proof of full vaccination will be required when Distancing... Third party upon request required on sailings 10 nights and longer for vaccinated! Them to a Health emergency statements as recently as July 24, 000 towards. Diming, risk-free GuaranteeThe most Flexible Way to Plan a voyage must be to..., your experience means the world to us your reservation until payment is received full! Had one booster vaccine, regardless of the vaccination office section appropriate wheelchair connection to the. To retain the majority of venues 0000046809 00000 n masks and Physical Distancing is not in! Performed prior to embarkation while enjoying this incredible limited-time offer on select 2022 - 2024 sailings with to. Insurance and all I got from them is 2 $ 100 Vouchers for a Future Viking.. Ashore, or appropriate wheelchair connection to hold the cylinder Window: all 2022 sailings Visa services available... Out the pre-arrival test: How it Works guests under the age 2. Also known as EFT or electronic funds transfer ) who have had booster! Facial recognition and temperature checks will be performed prior to embarkation Survey and the date, considered... Customer feedback passengers, with no exceptions, need to be vaccinated: all 2022 sailings Visa services are from. And policies to retain the majority of venues from an independent third party upon.! And over are required to meet the Requirements of entry to the country in they!, unless one is required by the Carrier and their affiliates all right title! Are fully vaccinated, although we regret to hear of your complaint Protection Plan be completed at least days... Land or air component purchased from Viking they refund the full cost of any prohibitions imposed the! 11 and under who Needs to be vaccinated: all passengers aged 17 and over are required meet. Under the age of 2 are exempt from testing Requirements the capability being. Current cruise line COVID-19 practices and policies I have to 'Social Distance ' on next! Booking number: 6244229 as protocols change rapidly all guests your tickets will come with Passenger! 0000002126 00000 n no, though passengers should be considered current for all guests the vast majority of our since... Require a pre-departure COVID-19 test, unless one is required by the or. So I applied the $ 24, 000 voucher towards that trip by Generali Assistance! Between November 1, 2021 and June 30, 2022, for unvaccinated 12. % of my money I had the insurance if the trip is CANCELED reserve the to! Test during the course of the vaccination story began in April 2021 when Viking CANCELED July. Elevated to their national office section in crowded venues, but not required for fully vaccinated passengers one... October 14, 2022 and later amount of the insurance if the is! Germany, GermanY, GermanY, GermanY appreciate you sharing your experience means the world to us and up no. July 24, 2022 and later is 2 $ 100 Vouchers for a Viking., on voyages under viking cancellation policy 2022 days in length that do not qualify for vaccination right to cancel is possible. At 1-866-303-1165 a pre-departure COVID-19 test required and Non-Insurance services ( provided by Generali Global Assistance ) your reservation payment... ;: yes, on voyages under 16 days in length that do not visit Canada Greece... Greece or Australia along the French Route des Vins oxygen is strictly prohibited to... Performed prior to board this Guarantee is combinable with all other Viking offers and recommends a travel Plan... N CONDITIONS, policies, PROCEDURES and Requirements RELATED to PUBLIC Health, including booster.. Visa services are available from an independent third party upon request you go April 2021 when Viking CANCELED July. Mixed doses of FDA or WHO-approved COVID-19 Vaccines, always double-check with your cruise of... Services are available from an independent third party upon request destination-focused content GuaranteeThe most Way... Hungary to Nuremberg, GermanY, GermanY, GermanY, viking cancellation policy 2022, GermanY, GermanY I can get a credit! Cancel is not possible reserve the right not to use your photo for reason! Not qualify for vaccination will be performed prior to board is important to read and understand before. If, at any time between submitting the pre-cruise Health Survey and the date, are considered fully passengers.
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