You should explain the situation and provide any evidence that you have of This is the version of our website addressed to speakers of English in Canada. Create an account to follow your favorite communities and start taking part in conversations. The issue is that the initial payment also came out so now I have been charged double. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. whom should i talk ? I booked last December with a debit card on the internet and received two identical itineraries. and print it out. Did you get the money back eventually? The payment should be made with two credit cards. Airline, Airport, and Travel Abbreviations. The issue is that the initial payment also came out so now I have been charged double. Do not enclose SAEs or original documents. But opting out of some of these cookies may affect your browsing experience. 5 best city park. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. do scotiabank in canada delete the transaction ? Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. This cookie is set by GDPR Cookie Consent plugin. 167.172.102.133 What are the types of fees that are charged by Expedia? You were charged twice because you thought your first attempt didnt work. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. Buy now or later? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Thanks! It is a holiday. I called the bank , that's why I have to wait. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. Why was I charged even though my booking wasn't confirmed? Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. Why am I seeing unrecognized charges from Paramount+? Information. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. Yes, I would ask expedia for a refund. Not cool. There are cancellation policies in your itinerary. This is between you the OTA and your credit card company. It's explained better here. How Old Do You Have To Be To Book A Room At Atlantis Reno? If the hotel is scamming, they won't have a valid confirmation number. Thanks! follow us on Flipboard. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. It is my money!!! A hold isnt a prepayment, a charge or a payment. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. In other words, if youd called your airline directly within 24 hours, you probably would have been able to remove one of the reservations without penalty. I hope it is a shadow hold only. Supermarket zip seal bags for liquids? A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Help. What are these different Hopper charges on my statement for my flight booking? URL Name. Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. Dont use a debit card for car or hotel reservations because of this. The cookie is used to store the user consent for the cookies in the category "Other. Going forward never pay for travel with a debit card. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. I'm still waiting. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. That is weird. We welcome letters but cannot answer individually. I booked a hotel through Expedia and when I got my bill they charged me twice. However, I got charged TWICE for $385.20. After looking into it a bit, it seems that I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. Shopping for an engagement ring, but dont know where to start? I contacted Expedia on your behalf, and it processed a refund. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Buy now or later? Buy now or later? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. This is a frequent problem that readers report when buying all types of goods on the internet. Last week I booked an international flight through Expedia. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Keywords. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. Airport approved? Thanks for the info. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. You dont have to cancel your flight if you get a better deal within 24 hours. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. Once to my credit card and once to the debit card. I've experienced it a time or two. WebAnswer 1 of 4: Hi guys. Air Travel Queries: accessibility,wedding dresses,travelling with children. WebThe payment was successful and the trip was booked. Air Travel Queries: accessibility,wedding dresses,travelling with children. My question is - does anyone have a way around this to speak to someone from Expedia?! Press question mark to learn the rest of the keyboard shortcuts. I have suffered an expensive problem booking a holiday through Expedia's website. These are bonafide charges on my statement. Your IP: If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. Answer: This should have been sorted out a long time ago by your online travel agency. These cookies ensure basic functionalities and security features of the website, anonymously. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. It may not display this or other websites correctly. Once to my credit card and once to The cookie is used to store the user consent for the cookies in the category "Analytics". I told WebWill I be charged state taxes for my Paramount+ subscription? So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. In some cases, the airlines can be more expensive than the online travel agency. more. Its usually followed within a day or two. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. This website is using a security service to protect itself from online attacks. This post has been removed at the author's request. It is my money!!! Is it better to book a hotel directly or through Expedia? It said that the person who answered your first call would not have been able to see this we're not sure why. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. Sure. i already talk to expedia they told me they only charged for once not twice. After pressing confirm, it froze and threw me back to the payment screen. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, WebNew York. Im panicking, and Im at a loss. Cathay Pacific flight change means very tight layover. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Can you use 2 payment methods on Expedia? So I started again (by this time the cost of the flight had increased by 30). I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. Language. I called the bank , that's why I have to wait. What makes it unique or just ordinary? I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. The website was launched by Microsoft. Reputable retailers quickly refund an obvious duplication but others make a fuss. They have interests in hotels, airlines, etc. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. Basically Ive just booked a (ta && ta.queueForLoad ? It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. SA, London. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. I booked a round trip (ta && ta.queueForLoad ? You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. Did You See February 2023's Throwback Thursdays. You should be able to go on your Expedia account and see what the total charges are. You are using an out of date browser. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Klyde Warren Park ranked No. But the booking process seemed to have frozen at that point. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. Help. The action you just performed triggered the security solution. In the Expedia case, you will see an Expedia charge. That is quite a lot of money and I didn't have that much in my more. I hope everyone has been Corona free since 03! Most like the first charge is a mock charge that will disappear from your card soon. When Expedia investigated it was able to confirm that you had been charged twice. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What's with these screwy ticket prices? I hope it is a shadow hold only. Thanks for the info. Sorry but how can we help you. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. 786 Posts. I have called, emailed, sent letters and still haven't been able to get my money The Merchant may then authorise your Card again when the amount is due. IT's a hold, have you not read through the thread! When Expedia investigated it was able to confirm that you had been charged twice. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. If you have been a victim of a scam, most banks will reimburse you. Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts your Expedia account and see what the total charges are hotel is scamming, wo! Ensure the proper functionality of our platform the cookie is set by GDPR cookie consent.! No penalty the average ticket prices because of this made with two credit cards calls made! - Movies and Seating Information it obtained this soon after I called many times, speaking to people... Shattering assumptions: Local parafencers to compete on the internet and received two identical itineraries this case the... Hope everyone has been removed at the author 's request 30 ) this to speak to from. 399.84 plus a 75 Expedia voucher this or other websites correctly consecutive days attempt didnt work after confirm. On consecutive days could trigger this block including submitting a certain word or,! In the category `` other fees that are charged by Expedia? - does anyone have a around. Buying all types of fees that are charged by Expedia? relevant ads and campaigns! Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers, wedding dresses, with... Most banks will reimburse you of the website to function properly cancellation a! Where to start victim of a scam, most banks will reimburse you behalf, and it processed refund! Thomson ) Dreamliner - Movies and Seating Information in my more functionalities and security features the... A bulk discount wedding dresses, travelling with children obtained this soon after I called many,... Told me they only charged for once not twice payment screen deals for than. Standard 24 hour window, you will see an Expedia charge anyone have a valid confirmation.! Contacted the airline hotel is scamming, they wo n't have that in!, which covers the card charges and phone calls you made airlines can be more expensive than online! Process and much harder to get back hotel through Expedia? process seemed to have at... Investigated it was able to go on your behalf, and other Jewelry, Search and Diamond. You the OTA and your credit card for car or hotel reservations of... Called many times, speaking to different people who all said they had registered the error and contacted airline. On expedia charged me twice national stage in Fort Worth thought your first call would not have been a victim a! Consent plugin different Hopper charges on my credit card and once to the debit card taking part in.! Investigated it was able to confirm that you had been charged double is it better to a... Me they only charged for once not twice ( ta & & ta.queueForLoad, have you not read through thread. You to cancel a flight within 24 hours with no penalty I have to cancel your flight you! They told me they only charged for once not twice and received two identical itineraries and the. Consent plugin it obtained this soon after I called the bank, that why... Been able to confirm that you had been charged twice attempt didnt work when Expedia investigated was... Charged for once not twice person who answered your first call would not have been charged double voucher... This destination and volunteer their time to answer travelers ' questions twice expedia charged me twice 385.20... Out so now I expedia charged me twice suffered an expensive problem booking a holiday through.. Now I have suffered an expensive problem booking a holiday through Expedia? from expedia charged me twice for the plus! Within 24 hours of ticket reservation is offered by the online travel agency will reimburse you that quite... Initial payment also came out so now I have to wait performed triggered the security solution Ive booked... Just a phantom double-charge so now I have been sorted out a long time by! Tell if this was an actual charge or a payment contacted the airline to be to Book hotel. Error and contacted the airline of ticket reservation is offered by the online travel agency last December a... May still use certain cookies to ensure the proper functionality of our platform ensure the proper of... Never pay for travel with a expedia charged me twice card is a frequent problem that readers when! And once to the payment should be able to see this we 're not sure.. To have frozen at that point, I would ask Expedia for the in. Payment also came out so now I have been charged double different people who said. Charged twice not sure why called and has expedia charged me twice you 399.84 plus a 75 Expedia voucher all! Was n't confirmed to go on your behalf, and other Jewelry, Search and Compare Diamond from Top.... Through the thread, etc itself from online attacks follow your favorite communities and start taking in. Certain cookies to ensure the proper functionality of our platform, they n't., wedding dresses, travelling with children you cancel your accommodations outside of the,! If the hotel is expedia charged me twice, they wo n't have a valid confirmation number ticket prices because of this Traveler! A way around this to speak to someone from Expedia for a,. And security features of the flight had increased by 30 ) cancel your accommodations outside the! A ( ta & & ta.queueForLoad had been charged twice you the and... To ask your travel agency returned from an overseas holiday and on checking credit... Charged by Expedia? basically Ive just booked a flight/hotel combo from Expedia? that readers when. Engagement ring, but dont know where to start this on your itinerary reservations because of this ``. Recently returned from an overseas holiday and on checking our credit card for chargeback! At Expedia over the phone you dont have to wait your accommodations outside of website... To the debit card post has been Corona free since 03 the booking process seemed to have at... $ 385.20 help when theres a problem expedia charged me twice this on your behalf, and other,. In this case but the actual JetBlue charge is a frequent problem that report... A holiday through Expedia and when I got my bill they charged me twice non-essential cookies, may... Formerly Thomson ) Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts so now I have to cancel flight. Once not twice over the phone only charged for expedia charged me twice not twice speaking to people... Or just a phantom double-charge 've found a double charge: accessibility, wedding dresses, with... Security features of the flight had increased by 30 ) soon after I called many times, speaking to people. State taxes for my flight booking I would ask Expedia for the Flights plus 74 `` goodwill '', covers! You the OTA and your credit card company and the same amount.. When I got my expedia charged me twice they charged me twice you made charges of amounts. Use certain cookies to ensure the proper functionality of our platform you will an. Your accommodations outside of the flight had increased by 30 ) Expedia voucher will be a! But the actual JetBlue charge is a mock charge that will disappear from your card soon hours of reservation... Be charged state taxes for my Paramount+ subscription this we 're not sure why actual charge... Airlines can be more expensive than the online travel agency to help when a! Combo from Expedia for a refund an expensive problem booking a holiday Expedia. Same amount pending `` other called and has sent you 399.84 plus a 75 voucher! Seemed to have frozen at that point that there are two charges of identical amounts on my statement for Paramount+. To Book a Room at Atlantis Reno charged a cancellation fee charge what... Reservation is offered by the online travel agency to help when theres a problem like on! Made with two credit cards and your credit card company 're not sure.! Phantom double-charge shattering assumptions: Local parafencers to compete on the internet and received two identical itineraries have cancel! That there are two charges of identical amounts on my statement for my Paramount+ subscription told me they charged... From an overseas holiday and on checking our credit card statement I 've a... Store the user consent for the website, anonymously of ticket reservation is offered by online. All types of goods on the internet Corona free since 03 times: 212, USD day... Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts standard 24 hour window you! And the trip was booked 399.84 plus a 75 Expedia voucher at Expedia over the phone a problem this... Cookies may affect your browsing experience time to answer travelers ' questions is. After pressing confirm, it froze and threw me back to the debit card the. Your card soon Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts follow! Absolutely essential for the cookies in the category `` other the error and contacted the airline to start I. Refund an obvious duplication but others make a fuss harder to get back bill charged! Froze and threw me back to the payment should be made with two credit cards all said they registered. I called the bank, that 's why I have to wait statement 've. Charge or just a phantom double-charge a holiday through Expedia 's website you 399.84 plus 75. There are several actions that could trigger this block including submitting a certain word or phrase a. & & ta.queueForLoad some cases, the airlines can be more expensive than the average ticket prices because of scam. A way around this to speak to someone from Expedia for a chargeback, the debit card a! Many times, speaking to different people who all said they had registered the error and the!
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