Alaska Airlines also tends to offer the cheapest premium fares, which reflects that reality. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. 1349 Better Street KS, Kansas 64105 United Statesbook@airfleetrating.com+1-877-799-1495. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. These aircraft are suitable for lucrative long-haul flights and come with room for 8 first-class passengers, 40 business-class passengers and 255 seats for those flying economy. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. THAI operating direct services between New Zealand and Thailand Thai Airways filed for bankruptcy protection in May 2020. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. I've twice emailed the Sydney Thai office but as yet not a single reply. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. third And it should have passed the funds or a refund along to you without delay. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! On the sites first page, you can look for the Manage button. The coronavirus pandemic has left visitors with a lot of concern for a longer period. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. But today theyre averaging 17,554. Therefore, it is conceivable that you do not continue your journey. Now, wait for the final response regarding the confirmation of the reversal process from the operator. While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. Hi Guest, join in the discussion on Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? Thai Airways International are forced to cancel flights due to the coronavirus. . No one arrived. It's more the lack of communication . The other option is to keep using the voucher and TG has updated the expiration date to be valid until December 31, 2023. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Sources within the airline also point to the support of the Ministry of Finance which has underlined the importance of the airline converting its current debt to equity over the next two years with a view to a renewed stock market listing in 2025. expand_more. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. Refund just landed on the Amex. Thailand threw a tourism party. There is no service fee in case you cancel your Thai Airlines reservation online. Firstly open the main website of Thai Airways.2. 2. All rights reserved. Its clear the size of debt was potentially too big to let it fail. Even when the airline reverses the bookings, this policy can be quite helpful. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Once a booking has been displayed, the procedure will go ahead. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. Select the Cancel option to make the process ahead. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. She says she tried to use Opodos cancel anytime policy in February but it was impossible to get through to anyone at the agent. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. Join the conversation and have your say on Thailand news published on The Thaiger. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Re: Thai Airways Refunds -- Latest Info? Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. 1. We are still waiting of a refund 6 months later! Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Refund your THAI Travel Voucher. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. Why do foreign men like Thai women? The airline has promised to refund customers within six. Log in below. expand_more. Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. The airline has seen a better recovery than it expected, largely in part due to cargo services. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. Last year, the losses blew out to US$4.5 billion. The . Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. THAI may refuse refund application is made later than 90 days after expiry of e-Tickets for refundable e-Tickets. Are they just been difficult hoping I will take the flight credit? These terms are as listed below: The operator, Thai Airways, understands that flyers may have challenges or emergencies after purchasing their plane tickets. This occurs regularly due to bad weather circumstances. Reservations are also probably to be reversed when the coronavirus cases rise or fall. The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. Two were received on October 18 and 19, christened Alongkorn and Srimongkhon, while a third named Theparat will be received on October 26. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free Subsequently despite numerous written requests to the Sydney travel agency- Nov / Dec 2020, January 2021, February . All rights reserved. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. How you withdraw your reservation, on the other hand, may have a consequence on the money-back process. Fill out the form with the correct reversed flight information and submit it to the carrier. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. Also, the flight has to leave from a European Union Airport. 3. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? American soldier dies at Cobra Gold military exercise in Thailand, Man robbed at gunpoint by prostitutes husband | Thailand News Today, Makha Bucha Day Monday: lots of Buddhism, no booze, Chinese businessman allegedly behind 10 million baht worth of fake auto parts in Thailand, 50 elephants addicted to sugarcane destroy 2000 rai of crops in Thailand, 4 police officers and 3 men arrested for smuggling motorcycles, Northern Thailand sees thousands of fire hotspots, 2 men arrested for animal trafficking, over 100 carcasses seized, FBI director says Covid-19 started in a Chinese lab, but provides no evidence, Arrest warrants issued over Phuket building collapse which killed seven, Mixed fortunes for Thai Airways but nations flag carrier confident of financial take off, Thailand News Today | Thailand to develop and launch monkeypox Test, Man electrocuted while walking on Bangkok pavement, Singapore Airlines to offer flights to Phuket next month, Landlords petition PM to kill off the new tenant protection laws, Yes, we want tourists back but with quarantine Survey, No vaccine, no entry the next Covid challenge, Thai industry leaders warn economy on brink of collapse, Phuket Sandbox to be approved by Cabinet on Monday. 28 days is pretty standard. In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. Unfortunately, less than the 180 days promised to the OP. Click on the My booking feature in the Manage section.3. Passengers may check your flight status here. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. On Thursday, the court approved a proposal for the company to repay monies owed to passengers in respect of prepaid tickets before the bankruptcy, something which should be completed by the 31st of January 2024. This can assist you in determining whether or not your booking has been verified. When a flight has been canceled by the air carrier, a flyer will be given compensation. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. I've twice emailed the Sydney Thai office but as yet not a single reply. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. A representative may inquire about the reason for your calling. THAI can unfortunately not handle or be of assistance with these bookings. Already have an Executive Traveller account? From . Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. To be eligible for a return, you should meet certain criteria. The mammoth 2020 loss coincided with the airline . But to note that Thai Airways had advise refunds could be up to 180 days to be settle. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who Return trip. It additionally plays an important function in paying compensation or reimbursement to the tourists. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. 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