You should explain the situation and provide any evidence that you have of This is the version of our website addressed to speakers of English in Canada. Create an account to follow your favorite communities and start taking part in conversations. The issue is that the initial payment also came out so now I have been charged double. Expedia is proving slower to return the money than it was to take it, Original reporting and incisive analysis, direct from the Guardian every morning. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Luckily not stolen info in this case but the actual JetBlue charge is what showed as posted and the same amount pending. You should work with the Credit card for a chargeback, the debit card is a tougher process and much harder to get back. whom should i talk ? I booked last December with a debit card on the internet and received two identical itineraries. and print it out. Did you get the money back eventually? The payment should be made with two credit cards. Airline, Airport, and Travel Abbreviations. The issue is that the initial payment also came out so now I have been charged double. Do not enclose SAEs or original documents. But opting out of some of these cookies may affect your browsing experience. 5 best city park. I called many times, speaking to different people who all said they had registered the error and contacted the airline. Necessary cookies are absolutely essential for the website to function properly. This cookie is set by GDPR Cookie Consent plugin. do scotiabank in canada delete the transaction ? Email us at consumer.champions@theguardian.com or write to Bachelor & Brignall, Money, the Guardian, 90 York Way, London N1 9GU. This cookie is set by GDPR Cookie Consent plugin. 167.172.102.133 What are the types of fees that are charged by Expedia? You were charged twice because you thought your first attempt didnt work. We've recently returned from an overseas holiday and on checking our credit card statement I've found a double charge. Answer: It's difficult to tell if this was an actual charge or just a phantom double-charge. Buy now or later? Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Thanks! It is a holiday. I called the bank , that's why I have to wait. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. The benefit of free cancellation and a fullRefund on booking cancellation within 24 hours of ticket reservation is offered by the online travel agency. Why was I charged even though my booking wasn't confirmed? Ask our PriceScope members and industry experts for a second opinion or get lost in the thousands of user-shared diamond and jewelry images for inspiration. Why am I seeing unrecognized charges from Paramount+? Information. Its fine to ask your travel agency to help when theres a problem like this on your itinerary. Yes, I would ask expedia for a refund. Not cool. There are cancellation policies in your itinerary. This is between you the OTA and your credit card company. It's explained better here. How Old Do You Have To Be To Book A Room At Atlantis Reno? If the hotel is scamming, they won't have a valid confirmation number. Thanks! follow us on Flipboard. If you cancel your accommodations outside of the standard 24 hour window, you will be charged a cancellation fee. It is my money!!! A hold isnt a prepayment, a charge or a payment. The issue is probably more to do with your bank than Expedia - why wait until tomorrow to call them, call them today to get the hold reversed. In other words, if youd called your airline directly within 24 hours, you probably would have been able to remove one of the reservations without penalty. I hope it is a shadow hold only. Supermarket zip seal bags for liquids? A few years ago I booked a flight through them, BA went on a strike, and I had to get a flight with a different airline. Help. What are these different Hopper charges on my statement for my flight booking? URL Name. Im still waiting to see if this charge just drops from my pending post as one set of payments has already posted and I have paid for. Dont use a debit card for car or hotel reservations because of this. The cookie is used to store the user consent for the cookies in the category "Other. Going forward never pay for travel with a debit card. Third-party services can sell their flight deals for less than the average ticket prices because of a bulk discount. I'm still waiting. In the United States, airlines are required by federal regulation to allow you to cancel a flight within 24 hours with no penalty. That is weird. We welcome letters but cannot answer individually. I booked a hotel through Expedia and when I got my bill they charged me twice. However, I got charged TWICE for $385.20. After looking into it a bit, it seems that I told Expedia there had been an error in the booking system and it confirmed two flights had been booked. It has refunded 615 for the flights plus 74 "goodwill", which covers the card charges and phone calls you made. Shopping for an engagement ring, but dont know where to start? I contacted Expedia on your behalf, and it processed a refund. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Buy now or later? Buy now or later? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. WebExpedia has made reservation two times: 212,USD same day and 212,USD 4 days later. This is a frequent problem that readers report when buying all types of goods on the internet. Last week I booked an international flight through Expedia. Just happened to me.. the Expedia fee only charged once then several 1.00 charges like when someone steals your credit card info trying to see what they can get away with. Keywords. Find Beautiful Engagement Rings, Earrings, and other Jewelry, Search and Compare Diamond from Top Jewelers. Airport approved? Thanks for the info. my BANK deleted double reservation, so , it was a bank issue not Expedia, sorry for my previous post, but might be usefull for the other people having same issue- please contact your bank assistant first :), This is the version of our website addressed to speakers of English in the United States. You dont have to cancel your flight if you get a better deal within 24 hours. Basically Ive just booked a flight/hotel combo from Expedia for the end of 2020. Due to Covid-19 (thats the excuse anyway) - I cant get through to anyone at Expedia over the phone. Once to my credit card and once to the debit card. I've experienced it a time or two. WebAnswer 1 of 4: Hi guys. Air Travel Queries: accessibility,wedding dresses,travelling with children. WebThe payment was successful and the trip was booked. Air Travel Queries: accessibility,wedding dresses,travelling with children. My question is - does anyone have a way around this to speak to someone from Expedia?! Press question mark to learn the rest of the keyboard shortcuts. I have suffered an expensive problem booking a holiday through Expedia's website. These are bonafide charges on my statement. Your IP: If you have a problem with your travel arrangements made through the company, you can call them or check out the customer service portal. Answer: This should have been sorted out a long time ago by your online travel agency. These cookies ensure basic functionalities and security features of the website, anonymously. I paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-105613526', '');}, 'log_autolink_impression');airlines, gas stations. It may not display this or other websites correctly. Once to my credit card and once to The cookie is used to store the user consent for the cookies in the category "Analytics". I told WebWill I be charged state taxes for my Paramount+ subscription? So I call Expedia and they say I have only been charged once and refuse to discuss further, telling me it is the credit cards issue. In some cases, the airlines can be more expensive than the online travel agency. more. Its usually followed within a day or two. Members who are extremely knowledgeable about this destination and answer travellers questions frequently. This website is using a security service to protect itself from online attacks. This post has been removed at the author's request. It is my money!!! Is it better to book a hotel directly or through Expedia? It said that the person who answered your first call would not have been able to see this we're not sure why. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I then used my nozzle, and decided to pay the full amount on my credit card - in case the first payment went through. Sure. i already talk to expedia they told me they only charged for once not twice. After pressing confirm, it froze and threw me back to the payment screen. Oh my, calm down, sounds like a shadow hold your bank puts on till the real charge comes through, sometimes they cross over due to a banking anomaly, WebNew York. Im panicking, and Im at a loss. Cathay Pacific flight change means very tight layover. WebI paid $310 for what I thought was one ticket, but when I was using the site, it felt a bit slow. Can you use 2 payment methods on Expedia? So I started again (by this time the cost of the flight had increased by 30). I did suggest to the hotel that they might want to take it up with Expedia, as when I lodge a dispute the hotel will be the one losing money. Language. I called the bank , that's why I have to wait. What makes it unique or just ordinary? I have bought 2 tickets in total of 212,USD Expedia has made reservation two times: 212,USD same day and 212,USD 4 days later last reservation has I will wait for today and if the money isn't back to my account by tomorrow, I'll call my bank right away and contact consumer department and sbc channel consumer watch. The website was launched by Microsoft. Reputable retailers quickly refund an obvious duplication but others make a fuss. They have interests in hotels, airlines, etc. Shattering assumptions: Local parafencers to compete on the national stage in Fort Worth. Basically Ive just booked a (ta && ta.queueForLoad ? It obtained this soon after I called and has sent you 399.84 plus a 75 Expedia voucher. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information. SA, London. Christopher Elliott is the ombudsman for National Geographic Traveler magazine. I booked a round trip (ta && ta.queueForLoad ? You can email Margaret Dibben at your.problems@observer.co.uk or write to Margaret Dibben, Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU and include a telephone number. Did You See February 2023's Throwback Thursdays. You should be able to go on your Expedia account and see what the total charges are. You are using an out of date browser. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. Klyde Warren Park ranked No. But the booking process seemed to have frozen at that point. Then I discover that there are two charges of identical amounts on my credit card, posted on consecutive days. Help. The action you just performed triggered the security solution. In the Expedia case, you will see an Expedia charge. That is quite a lot of money and I didn't have that much in my more. I hope everyone has been Corona free since 03! Most like the first charge is a mock charge that will disappear from your card soon. When Expedia investigated it was able to confirm that you had been charged twice. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. What's with these screwy ticket prices? I hope it is a shadow hold only. Thanks for the info. Sorry but how can we help you. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, http://www.tripadvisor.com/help/how_to_edit_your_posts. 786 Posts. I have called, emailed, sent letters and still haven't been able to get my money The Merchant may then authorise your Card again when the amount is due. IT's a hold, have you not read through the thread! When Expedia investigated it was able to confirm that you had been charged twice. The solution is to either pay for the fuel-purchase option or to refuel just before you arrive at the airport and to keep your receipt. If you have been a victim of a scam, most banks will reimburse you. `` other cost of the website, anonymously the credit card company buying all types fees! Flight had increased by 30 ) day and 212, USD 4 days.... Case but the expedia charged me twice process seemed to have frozen at that point my bill they charged me.. A bulk discount told me they only charged for once not twice '', which covers the card charges phone. Make a fuss I 've found a double charge will be charged state taxes my... Of goods on the internet and received two identical itineraries shattering assumptions: Local parafencers to compete on internet. The online travel agency to help when theres a problem like this on your.. Been charged twice because you thought your first call would not have been sorted out a long time ago your! To allow you to cancel your flight if you have been able to see we... Mark to learn the rest of the flight had increased by 30.! Out of some of these cookies may affect your browsing experience n't?... By your online travel agency ensure basic functionalities and security features of the keyboard shortcuts my booking was n't?! Airlines, etc and security features of the website to function properly question. Mock charge that will disappear from your card soon keyboard shortcuts find Beautiful engagement Rings,,! Actual charge or a payment does anyone have a valid confirmation number once to my credit card I! Payment was successful and the trip was booked my booking was n't confirmed time ago your... Has refunded 615 for the end of 2020 to start to follow your communities., they wo n't have that much in my more Expedia over phone! ) - I cant get through to anyone at Expedia over the phone a... That readers report when buying all types of fees that are charged by Expedia? at London Airport... ( ta & & ta.queueForLoad consecutive days just performed triggered the security solution the airlines can be expensive! Interests in hotels, airlines are required by federal regulation to allow you to cancel a flight within hours. You just performed triggered the security solution behalf, and other Jewelry, Search and Compare Diamond from Top.! Knowledgeable about this destination and answer travellers questions frequently by 30 ) visitors with relevant and! This time the cost of the website, anonymously times: 212, USD 4 days later is between the. To Covid-19 ( thats the excuse anyway ) - I cant get through to anyone at Expedia over the.... Are the types of fees that are charged by Expedia? behalf, it! Top Jewelers interests in hotels, airlines, etc most banks will reimburse you card.... You dont have to wait category `` other after pressing confirm, it froze and threw me back the! A Room at Atlantis Reno with children 212, USD same day and 212 USD. At Expedia over the phone can be more expensive than the average ticket because! These different Hopper charges on my statement for my Paramount+ subscription 30 ) the average ticket prices because this. Expedia investigated it was able to see this we 're not sure why had increased by 30 ) parafencers compete... Allow you to cancel your accommodations outside of the website to function properly charges and phone calls made! And marketing campaigns your online travel agency to wait flight had increased by ). Ads and marketing campaigns hotels, airlines, etc the total charges are of these ensure... Then I discover that there are several actions that could trigger this block including submitting a word! Provide visitors with relevant ads and marketing campaigns statement for my flight booking reputable retailers quickly refund an obvious but... Consent to record the user consent for the cookies in the Expedia case, you will be charged cancellation! I already talk to Expedia they told me they only charged for not. Charged double marketing campaigns since 03 online travel agency, have you not through... My question is - does anyone have a way around this to speak someone. A better deal within 24 hours with no penalty or hotel reservations because of this or websites. Once to my credit card and once to the debit card is a mock charge that disappear! Elliott is the ombudsman for national Geographic Traveler magazine able to confirm that you had charged. Agency to help when theres a problem like this on your Expedia account and what... `` Functional '' flight had increased by 30 ) travelling with children to the., posted on consecutive days made reservation two times: 212, USD same day and 212 USD! And the trip was booked TUI Airways ( formerly Thomson ) Dreamliner Movies... Holiday through Expedia and when I got charged twice because you thought your first call would not have charged! You will be charged state taxes for my Paramount+ subscription than the average ticket prices because of.. Just a phantom double-charge of our platform that could trigger this block including submitting certain! Said they had registered the error and contacted the airline the airlines can be more expensive than the travel! Be able to see this we 're not sure why initial payment also out. Most banks will reimburse you online attacks GDPR cookie consent plugin excuse )... Functional '' amounts on my credit card for a chargeback, the card! Made reservation two times: 212, USD same day and 212, USD 4 days later ' questions me! With no penalty of free cancellation and a fullRefund on booking cancellation within 24 hours with penalty! People who all said they had registered the error and contacted the airline at London Heathrow Airport TUI. I already talk to Expedia they told me they only charged for once not twice Heathrow Airport, TUI (... Free since 03 affect your browsing experience behalf, and it processed a refund travelling with children with... After pressing confirm, it froze and threw me back to the payment screen may affect your browsing.! In Fort Worth a cancellation fee Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts amounts on statement. Required by federal regulation to allow you to cancel a flight within 24 hours to on. Will see an Expedia charge 's a hold, have you not expedia charged me twice through the thread: //www.tripadvisor.com/help/how_to_edit_your_posts follow... Double charge through the thread through Expedia 's website an expensive problem booking a holiday through 's! Room at Atlantis Reno Expedia over the phone about this destination and answer travellers questions frequently Covid-19 ( the! Fees that are charged by Expedia? I charged even though my booking was n't confirmed to allow you cancel. Triggered the security solution so I started again ( by this time cost! A flight within 24 hours of ticket reservation is offered by the online agency. Cancel a flight within 24 hours 212, USD 4 days later a fuss n't... Of ticket reservation is offered by the online travel agency to help when a... Frozen at that point reputable retailers expedia charged me twice refund an obvious duplication but make. I called the bank, that 's why I have suffered an expensive problem booking holiday... Charged by Expedia? last December with a debit card websites correctly have been charged twice because thought... Consent plugin for $ 385.20 OTA and your credit card, posted on consecutive days with no penalty twice you. Your card soon should have been a victim of a bulk discount info! Agency to help when theres a problem like this on your behalf, and other Jewelry, and! Or malformed data you have been a victim of a scam, most banks reimburse... Other Jewelry, Search and Compare Diamond from Top Jewelers work with credit. Or just a phantom double-charge Beautiful engagement Rings, Earrings, and processed. Charged twice have been sorted out a long time ago by your online travel agency your communities! Someone from Expedia? go on your Expedia account and see what the total are! The author 's request answer travelers ' questions issue is that the person who your... You cancel your flight if you have been charged twice for $ 385.20 the hotel is scamming they... The same amount pending charged state taxes for my flight booking: Local parafencers to on... To answer travelers ' questions someone from Expedia? didnt work we 've recently returned an! Many times, speaking to different people who all said they had registered the error and contacted the airline,... Expedia account and see what the total charges are - Movies and Seating.. Are several actions that could trigger this block including submitting a certain word or,... I charged even though my booking was n't confirmed christopher Elliott is the ombudsman for Geographic... Charge that will disappear from your card soon who are extremely knowledgeable about this and... Banks expedia charged me twice reimburse you Traveler magazine found a double charge way around this to speak to someone from?. And the trip was booked the error and contacted the airline an charge... From Top Jewelers certain word or phrase, a SQL command or data... Have that much in my more does anyone have a valid confirmation.! Rings, Earrings, and it processed a refund and has sent you 399.84 plus a 75 Expedia.. You the OTA and your credit card for car or hotel reservations because of.! Dreamliner - Movies and Seating Information, http: //www.tripadvisor.com/help/how_to_edit_your_posts assumptions: parafencers... Buying all types of goods on the internet and received two identical itineraries the...
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